Top 25 Most Customer-Centric Brands Impacting Lives in 2024
At the core of Britam’s customer service journey is its leadership, which prioritises a customer-centric mindset within the organisation.
Top 25 Most Customer-Centric Brands Impacting Lives in 2024
Built on strong foundations, the Bank partners to transform banking and the economy, and help solve problems for its clients and communities. Clients are Standard Chartered’s business.
Top 25 Most Customer-Centric Brands Impacting Lives in 2024
Originating in Kenya, M-PESA has transcended its local origins to emerge as a global financial powerhouse, reshaping financial behaviours across countries such as Kenya, Tanzania, South Africa, Afghanistan, Lesotho, the Democratic Republic of Congo (DRC), Ghana, Mozambique, Egypt, Ethiopia, and beyond.
Top 25 Most Customer-Centric Brands Impacting Lives in 2024
NCBA’s unwavering commitment to customer-centricity, innovation, and strategic growth positions it as a market leader
Top 25 Most Customer-Centric Brands Impacting Lives in 2024
In every journey, whether in ascent or descent, KQ embodies the essence of aviation, where the passenger is not merely a traveller, but an esteemed participant in an extraordinary voyage and experience.
Publisher’s Note: Kenya @ 60: Celebrating the Most Customer-Centric Brands Impacting Lives in 2024
Customer centricity is a dynamic philosophy that requires continuous adaptation and refinement in response to changing market dynamics and customer preferences.