#8
STRATHMORE UNIVERSITY
It is a scenario that might seem straight out of an alternate universe: an educational institution described as ‘customer-centric’. Yet, over its 60-plus years of existence, Strathmore has defied convention, cultivating countless leaders and earning a legendary status among its students, faculty, and parents and/or guardians alike. In this realm where academia meets customer satisfaction, Strathmore stands tall, setting a new standard for educational excellence with its unwavering commitment to putting its stakeholders at the forefront of everything it does.
Founded in 1961 as an Advanced-level Sixth Form College, Strathmore embraced diversity and pioneered professional training partnerships with industry leaders like Shell East Africa and British American Tobacco (BAT) East Africa. Responding to demand, evening courses began in 1982, and in 1986, the government donated land for a new campus. Merging with Kianda College in 1993, Strathmore expanded its offerings. Transitioning to university status in 2002, Strathmore University obtained a charter in 2007, solidifying its commitment to excellence. Today, it continues its legacy of customer-centric education serving society with unwavering dedication.
Strathmore maintains a tradition of academic excellence right from the start, driven by its state-of-the-art schools spanning disciplines such as Business, Law, Management & Technology, Tourism & Hospitality, and beyond. With a dedicated team of exceptional and highly motivated teaching staff leading the way, each bringing expertise in their respective fields, Strathmore ensures a dynamic learning environment. Modern classrooms and well-maintained buildings set the stage for students to thrive and excel in their educational journey.
Furthermore, Strathmore enhances its curriculum by incorporating international trips, offering students real-life experiences that complement their coursework. These immersive experiences provide invaluable opportunities for students to gain practical insights, cultural understanding, and global perspectives relevant to their fields of study.
Beyond academics, Strathmore cultivates a vibrant and holistic student experience. From well-equipped libraries and auditoriums for scholarly endeavours to language laboratories and theatres for cultural enrichment, the university provides a diverse array of spaces for learning and creativity. Moreover, students can indulge in recreational activities such as choir, music studios, and contemporary art, fostering a sense of community and expression. Sporting facilities including stadiums, swimming pools, tennis courts, and gymnasiums cater to fitness enthusiasts, promoting a healthy and active lifestyle.
Clubs and societies at Strathmore play a pivotal role in fostering a vibrant campus environment, dedicated to student self-discovery and development. These platforms provide students with opportunities to engage in service-oriented leadership, collaborating with university departments and corporate partners for mutual benefit. With objectives ranging from providing leadership opportunities to facilitating networking with future employers, clubs and societies serve as catalysts for personal growth and professional advancement. Moreover, they offer invaluable opportunities for students to hone communication skills, apply classroom learning in real-world scenarios, and cultivate teamwork.
The Strathmore University Medical Centre, an integral part of the esteemed university, operates with a commitment to customer-centric healthcare. In alignment with the university’s mission of ‘service to society’, the centre diligently provides excellent and quality healthcare to all patients. With a vision to become a leading Teaching and Research Centre by 2025, it stands at the forefront of innovation and excellence in healthcare provision. For over five years, the Medical Centre has been delivering holistic care inspired by the best global healthcare practices. Specialised outpatient primary care services are offered alongside comprehensive clinical risk management and proactive preventive care measures. Situated within the modern campus of Strathmore University, the centre is staffed by competent and experienced professionals dedicated to meeting global healthcare standards.
Although the university does not provide its own accommodation, it goes the extra mile by offering a thoughtfully curated list of recommended hostels. This ensures that students have access to safe, comfortable, and convenient living arrangements.
The university’s dedication to its alumni fosters enduring relationships rooted in mutual support and engagement – a hallmark of its customer-centric ethos. With a suite of alumni services, the university ensures former students remain connected and supported in their post-academic journey. Alumni can opt for a special access card, granting entry to university premises and continued access to library resources during operating hours.
Further, they receive a 10 percent discount on medical consultations at the Medical Centre. The university also facilitates ongoing engagement through various programs, including graduation ceremonies, senior class dinners, reunions, and industry mentoring initiatives. This holistic support system ensures alumni remain integral members of the university community.
Through its commitment to nurturing leaders, fostering strong bonds, and serving society, Strathmore University exemplifies a customer-centric approach to education.
