NJERI JOMO
CEO, JUBILEE HEALTH INSURANCE
Picture this: you are overwhelmed with deadlines, trying to juggle tasks as stress creeps in – then, Njeri Jomo crosses your path, smiles, and asks, “How are you holding up?” This is not a passing courtesy; it is a genuine check-in that makes you feel seen. Njeri’s leadership style is about presence and connection, meeting her team where they are. She creates spaces where people feel encouraged to grow, take risks, and thrive, knowing she is right there with them. Her journey to the top is not just about mastering business skills – it is about inspiring others, aligning purpose with action, and turning strategy into execution.
With over 20 years of experience in financial services, Njeri has built a reputation as a transformative leader. Her career has been defined by a focus on growth, value creation, and execution, but her human-centred approach is what truly sets her apart. She believes that great leadership starts with authenticity – being true to oneself and fostering honest relationships. Njeri does not put up walls; instead, she brings her full self to every interaction, encouraging her team to do the same. This openness cultivates trust and collaboration, making work more meaningful and personal for everyone around her.
Empathy underpins Njeri’s leadership philosophy. Through mentorship, she has helped numerous individuals grow into senior roles, especially women looking to break through leadership barriers. Njeri takes time to understand the people she works with – their challenges, strengths, and aspirations. Her genuine care is not performative; it translates into actionable support, offering advice, tools, and encouragement when it is needed most. For Njeri, more than professional achievements, success is about helping people become the best version of themselves, personally and professionally.
When challenges arise, Njeri’s resilience shines. She has led through turbulent times, from economic shifts to industry disruptions. No matter the pressure, Njeri remains calm, focusing on solutions without losing sight of her team’s well-being. Her ability to balance strategic objectives with empathy ensures that people feel supported even as they are pushed to excel. “Get up, dust yourself off, and keep moving,” she often says, embodying a growth mindset that encourages learning from mistakes rather than fearing them.
Njeri embodies collaborative leadership. She believes that great ideas are born through teamwork and actively seeks input from her colleagues. Her approach is inclusive, making sure every voice matters. Decisions reflect shared goals, not individual ambition, creating an environment where people feel ownership over their contributions. This collective mindset has driven meaningful change and innovation throughout her career, proving that leadership is about empowering others to succeed.
While Njeri’s leadership is deeply empathetic, it is also driven by excellence and execution. She sets high expectations, not only for her team but for herself. Njeri believes that progress is a result of discipline and action, and she challenges those around her to push beyond their comfort zones. However, she does not demand perfection – her focus is always on consistent improvement. “Excellence is about doing your best every day and showing up with intention,” she reminds her team. Her ability to transform strategy into results demonstrates that execution is not just about plans on paper – it is about getting things done with precision and purpose.
Under Njeri’s leadership, work becomes more than a list of tasks – it becomes a shared journey toward something greater. Her teams are motivated not just by performance metrics but by a sense of purpose and belonging. Njeri makes sure that every step, no matter how small, is celebrated. She understands that sustainable success comes from both individual growth and collective effort, and she creates an environment where people feel empowered to make meaningful contributions.
Njeri Jomo’s leadership legacy is a powerful blend of authenticity, empathy, resilience, collaboration, and strategic execution. Her ability to inspire growth, align strategy with purpose, and transform challenges into opportunities makes her an amazingly remarkable leader. Through her example, she teaches us that great leaders do not simply drive results – they inspire transformation, one person at a time.
AUTHOR: JUBILEE HEALTH INSURANCE
EDITOR: HANS ARDEN