Beth has been instrumental in SBM Bank’s digital transformation agenda, working alongside Gartner Consulting to redefine the future of banking through innovative technology. Her leadership has driven 2.5 times growth in the bank’s consumer business over four years, turning 75 percent of branches profitable and steering SBM toward customer-centric, technology-driven solutions.
Beth has been instrumental in SBM Bank’s digital transformation agenda, working alongside Gartner Consulting to redefine the future of banking through innovative technology. Her leadership has driven 2.5 times growth in the bank’s consumer business over four years, turning 75 percent of branches profitable and steering SBM toward customer-centric, technology-driven solutions.
Serving as Director of Customer Experience, Brand and Marketing at Britam, a Nairobi Securities Exchange (NSE)-listed financial services firm with a footprint in seven African countries, Diane is not just about creating generic communication—she is a customer experience whisperer crafting brand narratives that resonate across diverse markets.
Joyce Kibe’s story exemplifies the intersection of strategic acumen, transformative leadership, and a deep commitment to community and mentorship. As Head of Corporate Affairs, Brand, and Marketing at Standard Chartered, Joyce continues to leave an indelible mark on the bank’s success and reputation, embodying the spirit of innovation and excellence in every endeavour.
Nelly’s impressive career trajectory spans across various positions in esteemed multinational corporations, where she has meticulously honed her networking skills and expertise critical in stakeholder engagements.
Emily Kaiga’s career was shaped in the journalism field. She was a versatile acquisition for the Nation Media Group’s (NMG) broadcasting division, cutting her teeth in TV and Radio as news reporter, editor, producer, and news anchor.
Kendi’s career started 21 years ago after graduating from the University of Nairobi (UoN). She was selected to participate in the graduate trainee program at Unilever, where she began as a Field Sales Representative and Assistant Brand Manager.
As Chief Executive Officer (CEO) of Brand Shark Marketing Services, she leads integrated marketing and communication strategies for both new entrants and established businesses across Africa.
As a communicator, Selena never stops learning. Long before ‘thought leadership’ became a buzzword, she was actively shaping influential spaces.
At the core of Karen’s leadership philosophy are accountability, integrity, and empathy. These values guide her interactions with colleagues, clients, and communities, fostering trust and reliability.
In the modern business landscape, the role of the PA has evolved significantly from the traditional notion of a mere Secretary. Today, the modern PA serves as the primary interface of the company, representing its interests both locally and internationally.
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