Beth has been instrumental in SBM Bank’s digital transformation agenda, working alongside Gartner Consulting to redefine the future of banking through innovative technology. Her leadership has driven 2.5 times growth in the bank’s consumer business over four years, turning 75 percent of branches profitable and steering SBM toward customer-centric, technology-driven solutions.
Beth has been instrumental in SBM Bank’s digital transformation agenda, working alongside Gartner Consulting to redefine the future of banking through innovative technology. Her leadership has driven 2.5 times growth in the bank’s consumer business over four years, turning 75 percent of branches profitable and steering SBM toward customer-centric, technology-driven solutions.
Operating in Kenya, Uganda, South Sudan, Rwanda, and Tanzania, the group extends its commitment to customer centricity across a diverse range of products and services.
Kakuzi takes pride in being the first company to introduce the superfood blueberry to Kenya, showcasing its commitment to innovation and meeting diverse customer demands both locally and globally.
#17 LITTLE Little stands out as an embodiment of customer centricity in the competitive landscape of the taxi-hailing services industry. Positioned as a pan-African
Presently, Bata proudly stands at the pinnacle with an extensive network of over 150 stores and a state-of-the-art factory situated in Limuru, Kenya – recognised as the corporation’s headquarters.
ICEA LION’s dedication to customer-centricity is a lived commitment that permeates every facet of its operations. Through its rich history, comprehensive product offerings, and visionary leadership, ICEA LION has positioned itself as a trusted partner in the financial journeys of its customers.
Sasini’s reach extends globally, with major export destinations spanning Japan and South Korea in the Far East, Europe, the United States of America (USA), the Middle East, Asia, and selected African countries like Egypt.
SBM Bank’s Relationship Strength Index consistently places it at the pinnacle of the industry.
Absa Bank embodies the essence of Africa, showcasing an unwavering dedication to placing customers at the forefront of its operations. This commitment ensures that every interaction is not only meaningful and memorable but also mutually beneficial for all involved.
Tetra Pak’s mission revolves around the pledge to safeguard food and ensure its availability worldwide. The company’s mantra, ‘protect what’s good’, encapsulates its commitment to preserving the integrity of food, safeguarding individuals, and nurturing the planet.
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