Category: Corporate Governance

The Top 20 C-Suite Leaders Shaping the Future of Business in 2027

November 7, 2026

“Working for UBA has expanded the way I see both Africa and the role of communications,” Catherine says. “You quickly realise that there is no single African audience. Every market has its own nuances, but there are also powerful aspirations that connect us. The discipline is in protecting what the brand stands for while finding the cultural and commercial relevance that makes it meaningful in each market.”

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The Top 20 C-Suite Leaders Shaping the Future of Business in 2027

November 7, 2026

“Working for UBA has expanded the way I see both Africa and the role of communications,” Catherine says. “You quickly realise that there is no single African audience. Every market has its own nuances, but there are also powerful aspirations that connect us. The discipline is in protecting what the brand stands for while finding the cultural and commercial relevance that makes it meaningful in each market.”

Continue Reading »

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Rita Kavashe BAT Kenya Chairperson (middle), Crispin Achola BAT Kenya Managing Director (right), and Philemon Kipkemoi BAT Kenya Finance Director (left) during the Company’s 73rd Annual General Meeting.

Top 10 High Performing Public Listed Companies 2025

BAT’s journey in Kenya commenced some 118 years ago 1907 when it started operating in the country, commencing a century+ long journey of business growth, evolution and transformation. The Company is part of the BAT Group, a leading global consumer goods business with a purpose to create A Better Tomorrow™ by building A Smokeless World.

July 7, 2025

Top 20 Brands Redefining Customer Experience in Kenya 2025

With Java being just shy of 100 outlets across Kenya, Uganda, and Rwanda, this iconic chain of coffee houses and casual dining restaurants stands as a beacon of warmth, comfort, and customer dedication. Notably, it is the brand’s innovative approach to customer experience that sets it apart as a leader in its field.

July 6, 2025

Top 20 Brands Redefining Customer Experience in Kenya 2025

As one of Kenya’s most established financial institutions, KCB Mortgage has been helping Kenyans build and own homes for decades. KCB Mortgage has become the most trusted path to home ownership. What sets KCB Mortgage apart is more than its financial muscle: KCB Mortgage holders mention empathy, guidance, and support as attributes coming with a KCB Mortgage throughout the journey, from inquiries to completion of the repayments.

July 6, 2025

Top 20 Brands Redefining Customer Experience in Kenya 2025

NCBA-IG’s rebranding emphasises a more deliberate customer-oriented service approach, with the company placing a significant focus on understanding client needs, preferences, and pain points: the actual experience when consuming the insurance cover purchased.

July 5, 2025

Top 20 Brands Redefining Customer Experience in Kenya 2025

One of the core principles Heineken has embedded into its Kenyan operations is the customer-first approach. From the outset, the focus has been on ensuring that Heineken products resonate with Kenyan consumers while maintaining the global standards of quality and innovation that the brand is famous for.

July 4, 2025