In East Africa, including Kenya, the company has also rolled out 5G sites, strengthening its capacity to deliver high-speed internet services. To Airtel, “sustained investment in network infrastructure is key to unlocking Africa’s digital potential.”
With customers at the heart of its operations, Airtel Money offers a myriad of services that cater to the diverse needs of its users.
In 2023, Airtel, under Louis’ leadership, marked substantial progress, increasing its market share from 27.2 percent to 28.2 percent, resulting in a customer surge to 18,932,398.
Airtel Money customers can make direct mobile money payments to any merchant till number and paybill, across different mobile operators and banks.
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