Top 25 Most Customer-Centric Brands Impacting Lives in 2024
At the core of Britam’s customer service journey is its leadership, which prioritises a customer-centric mindset within the organisation.
At the core of Britam’s customer service journey is its leadership, which prioritises a customer-centric mindset within the organisation.
Built on strong foundations, the Bank partners to transform banking and the economy, and help solve problems for its clients and communities. Clients are Standard Chartered’s business.
NCBA’s unwavering commitment to customer-centricity, innovation, and strategic growth positions it as a market leader
Simultaneously, as Chair and Director of I&M Capital, a fund manager regulated by the Capital Markets Authority (CMA), Daniel oversees the implementation of various wealth management and advisory services (WMAS). This subsidiary, like I&M Bank, is under the umbrella of I&M Group PLC.
Since the merger and its formation four years ago, NCBA has experienced exceptional growth over the past four years, firmly establishing itself as the third-largest banking group in East Africa.
Guided by the visionary and transformational leadership of the CEO, Family Bank epitomises ESG commitment, pioneering impactful practices. From green initiatives to social inclusion, it thrives in sustainability.
As CEO of KBA, Habil is responsible for the visionary strategies, pivotal initiatives and radical problem solving methodologies that propel the banks in Kenya to scale and gain a competitive advantage.
Moezz Mir is a deeply versed and highly proficient banker with a wealth of experience in corporate and investment banking in East Africa.
This year marks the fourth anniversary of Rebecca Mbithi's appointment at the helm of Family Bank.
Before assuming his current role, Abdi held the position of MD at Absa Bank Tanzania, equipping him with the expertise to navigate multifaceted operations across varying geographies within Africa.