Celebrating the Top Corporate Brands Driving Business in 2024
Customer Centricity, driven by Britam’s EPIC² #OneBritam strategy, is the heartbeat of Britam’s success and market leadership.
Top 25 Most Impactful Women in Corporate Communications
Serving as Director of Customer Experience, Brand and Marketing at Britam, a Nairobi Securities Exchange (NSE)-listed financial services firm with a footprint in seven African countries, Diane is not just about creating generic communication—she is a customer experience whisperer crafting brand narratives that resonate across diverse markets.
Top 25 Most Customer-Centric Brands Impacting Lives in 2024
At the core of Britam’s customer service journey is its leadership, which prioritises a customer-centric mindset within the organisation.
Top 25 Corporations Demonstrating Best Practices in ESG 2024
Britam is committed to minimising its carbon footprint through targeted initiatives to reduce environmental impact.
Top 60 Most Transformative CEOs Impacting The Economy
With almost three decades under his belt in the financial services arena, Tom's story began at PWC.