#1

Kariuki Ngari

MD/CEO – STANDARD CHARTERED BANK

Kariuki Ngari likes to refer to himself as a farm/ village boy at heart. Born and raised on the slopes of Mt. Kenya, he has risen to become a global citizen, leading Kenya’s largest international bank, Standard Chartered Bank (SCB). Kariuki was born to a teacher and a homemaker, the only boy amongst seven sisters. His father imbued him with humility. “He was a very humble guy. I experienced firsthand his Christianity anchored on strong faith and of serving something greater than self: traits that became embedded in our family,” Ngari states. It is in this setting that Kariuki learnt the importance of equality.

“In our household, there was always equality in education and in the allocation of chores,” he adds. Ngari would later leave the village to pursue high school education in Nairobi School nicknamed “Patch”, where he continued to build on important values of discipline, hard work and focused purpose. Thereafter, he joined the University of Nairobi (UoN) to pursue a degree in Economics and Sociology. Kariuki’s initial ambition was to become a matching band policeman.

“As a young boy, my father used to take his children to the Nairobi Show every year. I was very impressed by the sight of policemen in a marching band during the night show. I thought growing up to be one of them would be pretty cool,” he reminisces. As with most childhood ambitions, this was soon relegated as an option. At university, Ngari became certain that he preferred the world of Finance and Banking. Kariuki soon caught the banking bug starting with a local bank before joining SCB where he served for 7 years.

In 2004, Ngari moved to Barclays Bank of Kenya (now ABSA) rising to become Retail Director. Kariuki re-joined SCB in 2009 as Head of Consumer Banking, covering Kenya and East Africa, before rising to the position of Retail Head for Africa and later Global Head of Retail Distribution in Singapore.

In this role, he was pivotal in shaping the distribution network strategy for the Bank globally. SCB has provided banking services that help people and companies to succeed, creating wealth, jobs and growth across East Africa for over 100 years. The bank operations in the region currently generate over USD 400 million in revenue and provide employment to over 1,600 people.

 Kariuki attributes this long heritage of success to a strong workforce that is guided by the bank’s values: Do the Right Thing, Better Together and Never Settle. Kariuki understands the trans[1]formative power of money and finance and the important role that banks play in turbocharging the transformation of local communities, businesses and individuals, hence societies and countries at large.

Ngari is a visionary leader. For instance, from where he sits, he is particularly keen on helping businesses mitigate the effects of climate change. “It is a huge agenda of the current generation, and we owe it to our children to start the journey today,” Kariuki opines.

He believes that individuals should use money to build themselves and others around them. Leveraging this awareness and his deep understanding of client needs, Ngari is guiding his teams in developing innovative digital solutions such as the SC Shilingi Funds platform. The product, launched in February 2022, is the first 100% digital-only service offering money market funds in Kenya. It allows clients to invest from a minimum of KES 1,000 (USD 10), earn competitive returns (higher than what they would ordinarily get in a savings account), enjoy the power of compounding on a monthly basis and access unlimited withdrawals anytime, at no cost.

Clients have the option and flexibility of investing through a weekly or monthly recurring plan or a one-off lump sum anytime on this platform. The solution offers convenience as it is available 24/7 on the SC Mobile app. Kariuki is committed to leaving a worthy legacy for future generations, “It is important for leaders to realise that leadership is a privilege and not a right, hence leaders ought to utilise their time best in doing good, since the decisions they make impact millions of people,” he says.

In addition, Ngari is spearheading SCB’s sustainability efforts. In 2022, the bank launched its first Sustainability Impact Report (SIR), highlighting efforts made to accelerate stewardship of the environment, widen economic participation between and within communities and address the growing imbalances brought about by globalisation. Kariuki has set the bold target of achieving net zero financed carbon emissions from SCB’s operations by 2025. The bank is well on target, having reduced its energy use by 50% in three years and reduced water usage by 82% over the same period.

Under his stewardship, 17 branches have been certified as single-use plastic free, with certification of another seven ongoing. In terms of diversity, equality and inclusion, under Ngari’s oversight, SCB has implemented strategies to increase women representation in senior management.

Gender parity on the Board has improved from 23% in 2019 to 45% currently, with women at management level and across staff complement now at 47% and 54% respectively. He has launched a campaign to grow the bank’s supplier and vendor base from the current base of women, youth and people living with disability from 17% to 30%, and increase value from 2% to 10% by the end of 2023.

 Very ambitious targets but with clear action plans to deliver on the same. Kariuki’s favourite hobby is running as a daily routine. In 2020, he formed the SC Running Club as a way of promoting health and wellbeing among his colleagues and their families. Ngari is the engine behind the success of the Standard Chartered Nairobi Marathon. Since its inception in 2003, the marathon has grown to become the largest single day sporting event in Kenya. The Marathon has also launched the careers of many renowned Kenyan marathoners.

In 2022, the bank hosted the physical marathon at full capacity for the first time in two years. A total of 21,274 runners drawn from over 30 nationalities took part, including over 200 elite runners and 150 Persons with Disabilities (PWDs). Kariuki also personally funds budding runners from his community to compete in local and international marathons.

Kariuki is leading the journey to position the marathon as the only sustainable marathon in Kenya. 100% of the waste generated is recycled with efforts made to reduce single-use plastics. The marathon has distributed over 30,000 tree seedlings since last year and is expected to distribute over 100,000 by 2024.

Ngari loves indulging in a good book and is active in community affairs during his leisure time. His current read is The Future is Faster Than You Think by Peter Diamandis and Steven Kotler. He is currently involved in building a modern sanctuary within his local community. Kariuki cites the need to do good, being focused, helping others and the desire to make a difference in whatever he sets out to do among the values that inspire him. He is grateful for the opportunity to lead a large organisation that thousands of people depend on, and at which he started from a humble position. He quotes, “I appreciate the journey I have been on and will work every day of my life to leave it much better than I found it, for the next generation.”

#2

John Gachora

MD & CEO – NCBA GROUP

In October 2019, National Industrial Credit (NIC) Bank and Commercial Bank of Africa (CBA) successfully merged to form NCBA. John Gachora was appointed Managing Director (MD) of the newly established Group. Prior to the merger, Gachora was the MD of NIC Bank.

Considered to be one of the most strategic and fruitful corporate mergers in Kenya’s banking sector, the deal brought together two banking powerhouses with deep Kenyan roots and a strong presence under the NCBA brand. Led by John, NCBA has in the last three years navigated a complex business reorganisation, undertaken a full-scale rebrand and shown exemplary market leadership in customer experience, product innovation and financial inclusion. One of the ways NCBA is creating a competitive edge is through digital channels, operating platforms such as M-Shwari.

The Group’s financial statements for the first half of 2022 show that the bank extended its leadership in digital loans, advancing Ksh339 billion through digital loans in the first six months of 2022, a 25 percent annual increase. John reaffirms that NCBA will continue to invest in the country and the region, where it has a presence in Uganda, Tanzania, Rwanda and Ivory Coast.

One of the main growth initiatives that have shaped the Group’s journey in 2022 is branch expansion, opening more than 26 new branches since the merger, with several more on schedule.  The lender’s aggressive branch opening streak is aimed at complementing its strong and fast growing digital channels, which Gachora notes are important to its overall strategy.

In a recent interview, John states, Digital channels are important and our transactions on digital platforms remain high. Our app is the highest-rated banking app in Kenya, and we are also the number one bank in digital credit. As part of its growth efforts, NCBA is taking strategic steps to maintain its edge in asset finance, where it is the undisputed market leader with a long track record of helping individuals and enterprises acquire the assets they need to advance to the next level.

With over 33 years of banking experience, Gachora is heavily equipped with skills in investment banking, emerging markets, risk management, capital markets, financial structuring, portfolio management, corporate finance and valuation. These skills acquired initially in the US, then in South Africa, have been used to the fore by John, starting with overseeing the merger of NIC and CBA into the now three-year-old NCBA Group, best exemplified in the latest Q3 2022 results.  

Under Gachora, NCBA Bank profits have risen by 96 per cent to Sh12.8 billion compared to Sh6.5 billion in the same period last year. The net profits are for the Group’s first nine months of 2022.  NCBA attributes the growth to an increase in operating income by Sh9.5 billion, driven by higher customer activity and a decline in loan impairment charges by Sh0.9 billion. Gross earnings for the period grew 65 per cent to Sh18.2 billion compared to Sh11.1 billion reported during a similar period in 2021.

John states that the sterling results demonstrate the strength of a diversified business model and the progress of the bank’s strategic journey thus far, despite a challenging macroeconomic environment post COVID-19. 

The Bank closed the period with a rise in asset base to Sh 595 billion, six per cent up year on year, with customer deposits closing the 2022 Q3  at Sh 462 billion, three per cent up year on year.  In the same period under review, NCBA dis bursed a whopping Sh 521 billion in digital loans, a 23 percent increase year on year in line with its digitisation agenda and its commitment to sup[1]porting small businesses and individual customers, settling in very well with the policy direction set by the current administration on micro, small and medium enterprises (MSMEs). John began his banking career straight out of university, first as Vice President (VP) of Credit Suisse (formerly Credit Suisse First Boston-CSFB) situated in New York. He served in the position for 10 years.

Gachora was subsequently appointed as Managing Director (MD) of Banc of America Securities in New York, giving another five years of service to the United States of America. In December 2008, John relocated to South Africa where he was assigned the duty of Managing Principal of Absa Capital, a post he held for about 5 years.

On his LinkedIn profile, Gachora states, “My experiences on Wall Street took me into an extremely aggressive culture of quick thinkers pushing me to think on my feet, make quick decisions and execute. On the other hand, working in South Africa rein forced my belief in fairness and celebrating people.”

After 24 years of working outside Kenya, John decided to make a comeback in 2013, where he assumed the position of Managing Director of NIC Bank and finally landed his current role at NCBA Group.   Gachora is an alumnus of the esteemed Alliance High School in Kikuyu, Kenya. He earned both his Bachelor’s degree in Electrical Engineering and Master’s degree in Computer Science at the Massachusetts Institute of Technology (MIT) in Massachusetts, USA.

 John is regarded as an industry thought leader and is currently Chairman of the Kenya Bankers Association (KBA) Board.   Outside of work, Gachora is dedicated to environmental restoration. He truly enjoys planting trees and hopes that by setting an example, he will ignite a generation of tree planters.

#3

Jeddidah Thotho

FORMER MD/CEO – BATA SHOE KENYA PLC

Jeddidah Thotho, the immediate former Managing Director (MD) of Bata Shoe Kenya PLC, is far from one who would be considered an ordinary leader. Ms Thotho is actively engaged in advocacy work at the Kenya Association of Manufacturers (KAM) where she sits on the board as a Non-Executive Member.

In conjunction with the Ministry of Trade, Jeddidah’s main focus for Kenya revolves around leather sector initiatives and reforms, targeting the contribution of the leather industry from skin tannery to finished products, including the entire leather value chain, beefing up the manufacturing sector to realise 20 percent of the gross domestic product (GDP) by the year 2030 (20 by ‘30, to use Ms Thotho’s mantra).

According to data from the Kenya National Bureau of Statistics (KNBS), the manufacturing sector’s contribution to the GDP stood at 7.6 percent in 2020, down from 7.9 percent in 2019. It stood at 8.4 percent in 2018, 8.7 percent in 2017 and 9.3 percent in 2016.

In a nutshell, the manufacturing sector’s contribution to the GDP has averaged 11 percent in the past decade, signaling a general stagnation of the sector. Jeddidah laments that while Africa owns 20% of the global live – stock population, the continent accounts for only four percent of leather production.

Currently, Kenya is the third largest holder of livestock in Africa, behind Ethiopia and Botswana. Ms Thotho’s ground breaking goal is to help Kenya become a hub for leather value addition across Africa. This will translate into the current value of leather products produced rising from Ksh. 10 billion to Ksh. 45 billion, with export value of leather products increasing from Ksh. 0.6 billion to Ksh. 30 billion. This shift, if realized, will represent the percentage of leather product exports increasing from the current 4 percent to 40 percent.

In the same periodod, the number of direct industry employment is projected to increase threefold to 60,000 employees. In a recent interview with The Business Monthly EA, Jeddidah states that she has become incredibly passionate about the transformation in the leather industry, motivated by the fact that the initiatives will unlock thousands of new job opportunities for the youth.

Ms Thotho joined Bata Shoe Kenya PLC in 2019 as Commercial Director, working her way up to become the firm’s first female MD in February 2020. As head of the Limuru-based firm, Jeddidah proved her leadership mettle by the superb and humane way she handled both customer and employee safety at the peak of the COVID-19 pandemic.

The epitome of Ms Thotho’s role was the actualisation of Bata’s rapid expansion into the export markets of major regions of Eastern, Southern and Western Africa, namely: Tanzania, Rwanda, Uganda, DRC, Congo, Zimbabwe, Ghana and Nigeria.

As a graduate of Corporate Finance from St. Mary’s University in the USA, Jeddidah has had numerous stints that have equipped her with the experience and skills required to become the thought-pro – voking leader she is today. She began her career at John Hancock Life Insurance Company in the USA as a Marketing Representative for a year.

Ms Thotho then joined Sears Holdings Corporation, a Fortune 100 company in Chicago, USA, as Chief Marketing Officer (CMO). She held this position for 10 years. Jeddidah later had a short tour of duty as Director of Marketing, Programs and Planning at the same firm before heading back to her home country in 2010. Furnished with an abundance of experience, Ms Thotho immediately landed a role in Deacons East Africa as Director of Marketing and Business Development.

In this capacity, she managed a brand portfolio that included Woolworths, Truworths, Mr Price, Mr Price Home, Identity, Babyshop, 4U2, Angelo, Lifefitness and Adidas operating in various markets within Kenya, Uganda, Tanzania and Rwanda.

In 2015, Jeddidah served as Director of Retail, still at Deacons, operating international franchises in East Africa for two years. Ms Thotho was then head-hunted by Liberty Eagle Holdings, playing the role of Commercial Director for various international brands that operate franchises in East Africa including Subway, Yves Rocher, Mango and Pizza Hut. She held this position for close to two years before joining Bata Shoe Kenya.

As a cutting-edge and highly accomplished senior-level executive, Ms Thotho sits on  the Famous Brands Board as  Non-Executive Board Director.  Jeddidah attended Loreto High School in Limuru, where she took on her leadership passion with ease, serving as games captain.

Ms Thotho is a loving mother of two. With her intent to inspire the next generation, especially in terms of female empowerment, Jeddidah continues to mentor the girl-child to find meaning in life and utilise their potential to the maximum.  Jeddidah has earned her place as a thought leader in the manufacturing sector.

#4

Jane Karuku

MD/CEO – EAST AFRICAN BREWERIES

Under Jane Karuku’s transformational leader ship, East African Breweries Limited (EABL) is expected to reduce its carbon emissions by 95 percent annually, as a result of Ksh.5.1 billion renewable energy investments in its plants in Kenya and Uganda.  The investment in biomass plants is to replace heavy fuel oils used at EABL’s sites in Ruaraka, Kisumu (Kenya) and Port Bell (Kampala). The plants will be powered by sustainable raw materials such as macadamia shells, coffee and rice husks and sugarcane bagasse more evidence that our planet is in a crisis.

Despite these seemingly insurmountable challenges, EABL is taking the lead in developing solutions. The biomass investment demonstrates the strength of our commitment to pioneering “Grain to Glass Sustainability”, which is a key pillar of our Sustainability Strategy, and continues our work to provide sustainable solutions for local supply chains.

“It will create over 900 direct and indirect green jobs throughout our supply chain, particularly with local farmers, who we have contracted to provide the raw materials” Jane remarked.  To champion health literacy and tackle alcohol harm, EABL also launched the SMASHED programme to educate young people, parents and teachers on the dangers of underage drinking.

Perhaps due to her maternal instinct as one of the most powerful female CEOs, Ms Karuku has led EABL to complete 100% of its water collective action projects, reaching a total of 99,317 people with WASH (water, sanitation and hygiene) programmes, 311 percent above its annual target, as part of its goal to preserve water for life. 

EABL targets to become Net Zero in its direct operations by 2030. To this end, its sites run on 96.9 percent renewable electricity for its operations, above its target of 95 percent.  Further achievements under Jane and aligned with its agenda of transitioning to a circular economy model, EABL has maintained zero tonnes of waste to landfill from its direct operations.

Additionally, 100 percent of all plastic-use at EABL’s sites are widely recyclable, reusable and compostable.  EABL is also deliberately driving a shared prosperity agenda to guarantee value for employees, consumers and business partners, including distributors and retailers.

As the next 100 years of the business unfold, EABL’s efforts towards the environment, inclusivity, diversity and promoting positive drinking, guided by its 10-year Sustainability Strategy: Society 2030, will continue in earnest.  Jane Karuku is the first female Group Managing Director (MD) and Chief Executive Officer (CEO) at EABL. She first joined the company in 2014 as a Non-Executive Director, a role she held for a year before being appointed MD of Kenya Breweries Limited (KBL), the country’s largest manufacturer and one of Kenya’s oldest companies, soon to be celebrating 101 years in operation. Ms Karuku served in her capacity as MD for seven years up until 2021, when she was promoted to her current position.   Jane is one among the most senior and revered female leaders in East Africa, steering East and Central Africa’s largest alcohol beverage business to greater heights with iconic local and international brands.

In her capacity as MD and CEO, Ms Karuku played an integral part in driving one of Kenya’s largest investments, the Ksh. 15 billion Kisumu brewery. The plant has generated a multiplier effect in the economy, with 30,000 farmers supplying the brewery in Nairobi and around 15,000 supplying the one in Kisumu. The Kisumu brewery is estimated to have created over 100,000 jobs in the Lakeside region of Kenya.

Ms. Karuku is an effective business leader, with heightened management experience spanning over 25 years in fast-moving consumer goods (FMCG) and non-governmental organizations. She began her illustrious career as Managing Director for East and Central Africa at Cadbury Schweppes, a position she held for 6 years.

Jane holds a Master of Business Administration (MBA) degree in Marketing, Business, Management and Related Support Services from the National University (NU) in California.  Always polite and unassuming, Ms Karuku has been recognized and awarded for her contribution to the country’s social and economic development by the former President of Kenya. She was awarded the Presidential Order of Service, Uzalendo Award in May 2020 and conferred the award of the Order of the Moran of the Golden Heart (MGH) in December 2020.

In November 2022, Jane was appointed a member of the National Drought Response Steering Committee, working on the mitigation of the ongoing drought, declared a National Disaster, in the arid and semi-arid lands (ASALs) of Kenya. In a statement on LinkedIn, Ms Karuku takes delight in offering herself as an inspiration to others.

“My purpose in life is to grow people with energy and to inspire them to unleash their potential. I am very passionate about this as it gives great pleasure when I see them on their way to fulfil their dreams: for self, their organisations and the community at large,” she comments. Amidst her demanding work schedule, Jane creates time to enjoy a game of golf and networking.

#5

Peter Ndegwa

MD/CEO – SAFARICOM PLC

Safaricom PLC is betting big on an ambitious program in the neighboring country of Ethiopia as it seeks to flex its muscle among the nearly 120 million people nation. If it succeeds in this new market, Safaricom PLC will consolidate its position as the leading telco firm in Eastern and Central Africa.   Safaricom PLC and Safaricom Telecommunications Ethiopia PLC form the Safaricom Group now under the visionary stewardship of Peter Ndegwa that is evidenced by the growth of the firm’s customer  base to over 43 million, representing a jump  of about 3 percent.

It is on the shoulder of Peter Ndegwa that the Safaricom Group Board places its bet to ensure a successful entry into Ethiopia.  According to Peter, his predecessors, the late Bob Collymore and Michael Joseph, established Safaricom PLC on a very solid foundation of purpose. That purpose, Transforming Lives, has held the business model for over 20 years.  Ndegwa joined Safaricom PLC at a time when Covid-19 mitigation measures, including restricting movement and sending the population to the safety of their homes. Peter adds that amid unprecedented disruption, digital technology is what was holding the world together. Digital technology facilitated the sharing of vital ICT infrastructure, enabling continuity in communication.

Against this backdrop, Ndegwa is leading Safaricom PLC to integrate its vision for the next phase of growth by transforming itself into a purpose-led technology company. With him at helm, the goal is to continue delivering a wide range of products and services designed to present sustainable solutions to society’s most pressing challenges through being a digital-first and insights-led organisation.

Since joining Safaricom PLC, Peter can proudly say that he is seeing the fusion of the firm’s vision and purpose to produce desirable results. Ndegwa has also embedded a commitment to customer-obsession as he believes that the customer belongs at the centre of any organisation that wishes to succeed. Building from where Michael Joseph left off, Peter is ensuring that customer-centricity is at the heart of what all the 6,000 employees of Safaricom practice every single day.

He adds, “We are doing this by listening to our customers more and drawing from their frustrations and imagination to co-create better solutions.” In the spirit of being a digital-first organisation, Safaricom PLC is the first telco to launch the trailblazing 5G technology into the East African market. The introduction of 5G is a clear indication of what and where the future is headed. 5G promises higher internet speeds and far greater connectivity. It is a doorway to innovation and multiple technological opportunities for the young generation and stakeholders across all industries. 5G also promises to make every – day things of Artificial Intelligence, Big Data analytics, Three Dimension (3D) printing, Virtual Reality technology, Augmented Reality and Threat Intelligence while making businesses more profitable. All these are crucial as the world heads towards the age of Internet of Things (IoT).

Beyond leading the company’s business vision, Ndegwa is passionate about sports and education. He is at the forefront of sharing and extending support through a diverse range of initiatives that offer opportunities and empower young people from all backgrounds, across the country.

“Purpose puts people before profit. We have tried and tested it, and we commit to continue on this path,” Peter states. Ndegwa is a skilled Board level leader having accumulated a wealth of experience over the past 25 years in various roles. According to postings on LinkedIn, a reputable business network, before joining Safaricom PLC, Peter was responsible for Diageo PLC operations in 50 countries globally. Previously, he served as CEO for Guinness Nigeria PLC and Guinness Breweries PLC. As a Chief Executive in several markets within the Diageo Group, Peter demonstrated the ability to transform businesses and organizations to deliver superior results. He has a real passion for investing in talent and getting things done. Peter holds a Master of Business Administration (MBA) degree from the London Business School (LBS) and a Bachelor’s degree in Economics from the University of Nairobi (UoN).

He is also a Certified Public Accountant and a member of the Institute of Certified Public Accountants of Kenya (ICPAK). Ndegwa’s leadership has turned full circle within less than three years of him taking the helm as the CEO of Safaricom PLC.

In November 2022, he was appointed the Chairman of the National Drought Response Steering Committee, a 15-member team consisting of the who’s who among the Kenya Private Sector leadership, a mega vote of confidence in his capabilities and networking abilities. Peter draws his inspiration, in particular from his early upbringing that laid the foundation for his strong value set, from his teachers, the legendary Dr Geoffrey Griffin the late founder of Starehe Boys Centre- his alma mater and his parents.

#6

Gwen Kinisu

PRUDENTIAL MD/CEO Gwen KINISU

Gwen Kinisu is the Chief Executive Officer (CEO) and Managing Director (MD) at Prudential. She describes herself as a student of life, innately curious, introverted, a relationship builder and credits much of her journey to her desire to learn and grow. With over 15 years in insurance and banking, Gwen has collected a wealth of experience in leading diverse teams and projects across her career journey.

She is a marketer at heart, a business developer with a keen interest in technology, and believes that people and a great culture are the engine that makes businesses successful. As the first female executive to hold the position at Prudential Kenya, her journey did not start here.

Ms Kinisu has held various roles both in operations and senior management that have sufficiently prepared her for the helm of the firm. Prior to her current appointment, Gwen was Chief Commercial Officer (CCO) in charge of the commercial division at Prudential. Her responsibilities included growing the bancassurance channel, building alternative and digital partnerships and overseeing the corporate group business channel. She was also in charge of corporate marketing, corporate social responsibility (CSR), brand development and the communication functions of the business.

Gwen’s journey to become CEO began in marketing, where fresh from university, as an assis – tant brand manager, she managed the Milo brand at Nestle Foods. Her foray into financial services began at PricewaterhouseCoopers (PwC), then UAP Old Mutual (now Old Mutual Kenya), followed by Sanlam, National Bank of Kenya (NBK), then back to Old Mutual and finally Prudential.

Within the 9 years spent at Sanlam, Ms Kinisu was involved in various areas of the business involv – ing operations, product development, digital, partnerships and busi – ness development. Together with her team, they developed the first mobile insurance product in Kenya in partnership with Airtel, dubbed “Bima Mkononi”. This accorded her an invitation to speak at the 3rd Microinsurance Conference in Johannesburg, South Africa hosted by the South African Insurance Industry. In 2014, Gwen moved to NBK as General Manager (GM) for Bancassurance and Principal Officer for the insurance agency. Embarking on a strategy theme on a culture of high performance, service and process differentiation and relationship building saw the team drive business growth and prepare her for next role, once more at Old Mutual Kenya.

As GM for Direct and Digital business, Ms Kinisu describes this role as the most challenging in her career. She was responsible for the digital and direct business of the general insurance business for Old Mutual. Because this was a new concept at the time, Gwen’s responsibilities included building the team, processes, systems, products and propositions, and a business that did not exist, from the ground up.

This self-proclaimed failure framed the lens with which she looks at life today, enabling her to embrace setbacks, challenges and opposition with the view that it comes with the territory, but most importantly that customers and people must always be at the heart of any business for it to win long-term. Gwen is fascinated by human behavior and believes that an investment in the right people becomes a business’ greatest asset and differentiator. Building an engaged and agile workforce, fostering a culture that promotes collaboration, wellness and resilience is primary to Gwen’s role. When asked about the most challenging bit about her job, Ms Kinisu says that in a people driven business, you have to become really good at not just listening, but building on those insights to excel and grow. The fact that insurance is not bought, it is sold, is another challenge.

“We are in the business of providing safety nets for our people and our future generations, so it is a fine dance between selling policies and educating the public about the need for and importance of insurance as a financial pillar to protect the wealth one works hard to build. Every day, we show up ready for the challenge, ready to make sure that we reach as many Kenyans as we can, and in our own way, help people move away from poverty,” she adds.

With the challenge, however, comes the satisfaction. “Anyone in insurance will tell you that when you have the opportunity to let someone know, in their moment of tragedy or grief, that they are covered and will be looked after in their time of need, it is incredibly fulfilling. We aim to be there for our clients, during their rainy days.” Focusing on her future at Prudential, Gwen believes that working in an organization with a great team, that allows you to bring your best self, aligns with your personal value system and is part of why she enjoys her current assignment so much.

“The purpose of our business is to help people get the most out of life, meaning PEOPLE are at the core of every – thing we do. We achieve this by pro – viding protection solutions, making healthcare affordable and accessible and promoting financial inclusion. This, in turn, helps our customers protect their wealth, grow assets and empowers them to save for their goals. I believe this is key for any society to thrive and I am happy to have the opportunity to make an impact in this way.”

Outside of her day-to-day roles, Ms Kinisu is passionate about empowering and encouraging women, whilst driving change in the insurance industry. She subscribes to building authenticity in leadership and driving adoption of agile ways of working. Gwen believes that this, together with a human-obsession culture, enables Prudential to attract and retain high performing talent, while catering to the growing needs of customers.

Ms Kinisu, just like her colleagues in the industry, is keen on changing the insurance conversation and leveraging on technology, processes, partnerships and solutions that will ensure more Kenyans are protected against unforeseen risks. This, in turn, makes the com – munity safer, more secure and more resilient. Gwen is a believer of life-work integration and maintains that one needs to be intentional about it, to make it work. She loves to spend her time with her family and her loved ones, quoting that she has been fortunate to have them in her corner. She also enjoys taking long walks and has recently picked up her pace in the gym. As an information junkie, Ms Kinisu appreciates a good read, listening to podcasts and has curated a library that keeps her entertained, inspired and up-to-date.

#7

Maggie Ireri

CEO – TRENDS AND INSIGHTS FOR AFRICA-RESEARCH FOUNDER

Intelligent, focused and poised, Maggie Ireri is the Founder and CEO of Trends and Insights For Africa (TIFA), an African-based market research company. Ms Ireri is an award-winning research guru, recognized by a number of professional institutions including the Southern African Marketing Research Association (SAMRA) and Pan African Media Research Organisation (PAMRO).

These recognitions are attributed to her sterling contribution towards innovative research methodologies for Africa. Maggie’s entry into the world of research was as unexpected as it was unplanned. She graduated with a Bachelor’s degree in Education from Kenyatta University (KU) when the Teachers Service Commission (TSC) was no longer recruiting teachers. This turned out to be a blessing in disguise.

Unemployed and yet unbowed, Maggie started job hunting. At the time, SBO Research, a local social research organisation, was looking for part-time field interviewers to expand their reach, granting her an opportunity. By working closely with the senior team at SBO, Ms Ireri honed her research skills within a short span of eight months. Maggie then joined Steadman Research on a full-time basis.

Within a year of joining Steadman Research Kenya, Ms Ireri relocated to Uganda as Country Manager. This bold move changed her fortune forever, the rest, as they say, is history. Due to her stellar performance, Maggie was quickly promoted to Country Manager for Synovate Uganda, a position she held until 2005.

Ms Ireri then returned to Kenya taking over the position as Business Development Director for the region, her role being to support the country managers in the Steadman network. This position put her on a roller-coaster as she travelled from country to country to support the respective country managers. Maggie contributed immensely to the set up of branches in Nigeria and Mozambique, while playing an oversight role for Uganda, Ghana and Zambia. Subsequently, when Synovate acquired the Steadman Group, Ms Ireri played a crucial role in integrating the two organisations. The merged firm later rebranded to Ipsos.

In 2011, Maggie was privileged to be appointed Managing Director (MD) of Ipsos Kenya. In this vantage position, Ms Ireri found herself unwillingly wading into the world of political opinion polling, at least to guarantee the firm media visibility and appease the stakeholders. Like a fish in water, Ms Ireri adapted to public demand and would soon be publishing both political and social opinion polls, with a freshness and vibrancy that was hitherto unknown in Kenya. Maggie’s charm and eloquence at media delivery earned her tremendous listenership and viewership. This performance would see Ms Ireri listed on the acclaimed Business Daily’s Top 40 Under 40 for two consecutive years.

Maggie was elected Chairman of the Marketing Society of Kenya (MSK) by her peers in the marketing, communications, media and research space. She was subsequently bestowed the Marketing Warrior Award by MSK. Ms Ireri took a sabbatical after her stint as MD of Ipsos Kenya.

Since then, she has spent time taking up roles as a consultant to numerous corporations and govern – ment institutions. Due to demand for her services during her sabbatical, Maggie found her own firm, TIFA, despite having vowed never to return to research. TIFA Research has since emerged as one of the leading research firms in the country despite the usual business start-up upheavals, including competition from already established firms in the sector.

Ms Ireri remembers a quote from Steve Jobs’s autobiography, “Innovation is what distinguishes between a leader and a follower.’’ These words have acted as a motivating factor in her journey with TIFA Research to-date. Having offered consultancies in two elections (2013 and 2022), TIFA Research is now a household name in the industry.

While the market remembers only political polling, TIFA Research conducts surveys on numerous top – ical issues, including the economy, health and a myriad of social issues. Maggie is constantly immersed in leveraging ICT to improve the quality, cost and accessibility of research. Ms Ireri holds an Executive Master of Business Administration (EMBA) degree from Jomo Kenyatta University of Agriculture and Technology (JKUAT). She is currently pursuing a Doctorate degree in Business Administration (DBA) at the University of Edinburgh in the UK. Additionally, Maggie is certified in Strategic Communication for Developing Countries (World Bank), Training of Trainers and Development of Consultancy Skills (World Bank) and is a Certified Public Secretary.

She is fluent in French, English and Kiswahili. According to a recommendation from one of her fellow council members when she served as Chairman for MSK, as posted on LinkedIn, “Maggie is an extremely intelligent professional who is able to extract the best both for business and people management. She is very pleasant and highly ethical in a difficult environment. Maggie is a jewel for any institution.”

#8

Racey Muchilwa

NOVARTIS SUB-SAHARAN AFRICA COUNTRY PRESIDENT

When it comes to leading and managing in a volatile, uncertain, complex and ambiguous (VUCA) environment, Racey Muchilwa, Country President and Head of Novartis in 46 sub-Saharan African (SSA) countries, could write a bestseller.

At the dawn of 2022, as the world expressed optimism about the easing of the COVID-19 pandemic, thanks to the vaccine roll-out, nothing would have pre – pared corporate leaders managing com – panies across Africa for the impending headwinds. High inflation continues to plague many African countries, further exacer[1]bated by the Russo-Ukraine war, widening the poverty gap.

According to the World Bank’s 2022 mid-year analysis, at least 17 countries in SSA had double-digit inflation, while another 29 had inflation at over 5%. From an economic growth point of view, the World Bank reported that SSA decelerated to 3.3% in 2022 from 4.1% in 2021. The high inflation has not spared any industry, including health. “The most significant challenge in SSA is that more than 33% of healthcare expenditure is paid out-of-pocket.

In addition, 85% of the African population live below US$ 5.50 per day,” says Racey. “This means in a typical household, a dollar is spread so thin that healthcare is often deprioritized to make room for the purchase of food. By the time people go to the hospital, health outcomes are worse.” She emphasises the integral role of Universal Health Coverage (UHC) to help close the gap across the patient journey, calling for close collabo – ration with African governments to provide a lasting solution.

Disruption of the global supply chain is another severe consequence of the Russo-Ukraine war, which was already strained by the COVID19 pandemic with the closure of borders world-wide. However, Novartis collaborated closely with the African Union (AU) through its online medical supplier platform to help alleviate supply and logistical constraints for its member states.

Most African currencies where Novartis SSA operates took a beating against the US dollar in 2022. For instance, the Ghanaian Cedi plunged to the world’s worst-performing currency. According to Bloomberg, it lost nearly 60% of its value to the US dollar.

The Nigerian Naira equally trailed among the worst performers. The shortage of dollars in markets like Ethiopia also affected the sourcing of imported goods such as medicines. As if that is not enough, from coups in Burkina Faso to the Economic Community of West African States (ECOWAS) imposing sanctions on Mali earlier in 2022, to uncertainty emanating from national elections, to political upheavals and so forth, all wrought havoc in most African countries.

Nonetheless, Racey forged forward. She shares, “I cling to the power of purpose and rallying our associates (employees) spread across SSA always to remember our NorthStar is first and foremost the patient, coupled with running a sustainable business.” Ms Muchilwa adds that the Novartis purpose – to improve and extend people’s lives is the guiding principle that inspires the team to provide differentiated solutions for African patients.

“This overarching purpose, in most cases, overshadows the challenges of managing the complex region.” Perhaps that single mindedness and resolute spirit led Racey to win the World Business Council for Sustainable Development (WBCSD) 2020 Leading Women Award. This award recognized women from businesses globally who were leading with passion and impact during the COVID-19 crisis.

Another feather on her cap in 2022 came in the form of Ms Muchilwa’s recognition as one of Africa’s most inspiring female leaders. Racey analogizes leadership to a rose flower, saying that while the petals are beautiful, thorns are part of the flower. She explains that leadership encapsulates the good, the bad and the ugly, where making tough calls is part of the ‘business as usual’ and leaders should be comfortable embracing this polarity every day.

Ms Muchilwa adds that leaders cannot afford to freeze in the face of challenges. “It’s a delicate balancing act. However, if the intention is right and your personal values and those of the organisations are in tandem, then you will sleep well at night.”

Armed with over 20 years of experience and global exposure in the pharmaceutical industry, Racey began her career as a Medical Representative. She rose through the ranks to become Country Group Head for English East and the Horn of Africa for about three years. Prior to her current role, she was the Head of the Novartis Africa Cluster, Pharmaceuticals division (October 2018 to October 2019).

Ms Muchilwa holds a Bachelor of Science (BSc) degree in Biochemistry – Zoology from Egerton University in Kenya and a Master of Business Administration (MBA) degree in International Business Management from the University of Nairobi (UoN) in Kenya.

Away from work, Racey co-chairs the World Economic Forum on Women Economic Empowerment and Financial Inclusion. She is an active member in her church, mentors many young ladies and is a committed Rotarian. Ms Muchilwa is an avid reader who continually endeavours to cultivate a childlike curiosity. Apart from spending time with her family, books are her way of de-escalating and reenergizing.

#9

Fiona Asonga

CEO – TECHNOLOGY SERVICE PROVIDERS OF KENYA

Information, Communications and Technology (ICT) specialist, Fiona Asonga, is the CEO of Technology Service Providers of Kenya (TESPOK). She has served in this capacity for over 14 years, gaining valuable experience and skills in the ICT space.

Established in 1999, TESPOK is a non-profit organisation with the vision of enabling ICT growth and development. Fiona, who started out as an administrator in 2006, has worked her way up to the top of the firm carrying out her roles and responsibilities with utmost professionalism and poise.

As an administrator, Ms Asonga coordinated office logistics, oversaw day-to-day operations, maintained a continuous flow of information between the Board and Committee Members and Industry stake-holders as well as networking and building rapport within the ICT fraternity, both locally and globally. Due to her tenacity and hardwork, Fiona was appointed CEO in July 2009.

As head of the organisation, she provides direction and builds human capacity, engages members in the development of important industry policy issues, interprets the implications of various industry policy proposals, manages and coordinates fund raising activities and represents TESPOK on different boards and committees.

With Ms Asonga at the helm, TESPOK has been involved in numerous ways in its bid to influence government policy formulation and implementation, in order to provide industry guidance and reference in ICT matters. Some of these initiatives include:

• Foundation of the country’s first Internet Exchange Point (KIXP) that has led to Kenyans enjoying faster internet within the nation. KIXP was set up with the help of CISCO and UNESCO, and was celebrated worldwide since it was the first exchange to be officiated in Africa outside of South Africa. On the 24th of February 2022, KIXP celebrated their 20th anniversary. TESPOK continues to reach out to global content managers to host in Kenya and serve the continent from KIXP thus improving the communication speeds for the local stakeholders.
• In partnership with the African Union Commission (AUC) through the Infrastructure and Energy Department, TESPOK in 2016 launched the first GPRS Roaming Exchange (GRX) in Africa, to ensure coherent and dependable trans – mission of data between mobile networks. This is the fourth in the world, providing Kenyan mobile operators additional benefits for their roaming agreements and reducing roaming costs for the region’s travelers across countries.
• In 2018, TESPOK partnered with the East Africa Community (EAC) and the African Union Commission (AUC) to aid in the expansion of cross-border interconnection regulations, widely affecting operators who serve customers across borders. This has seen more operators able to serve their customers through the respective internet exchange points across countries with recognition of existing licenses of country of origin.
• TESPOK participated in drafting the Computer Misuse and Cybercrime Act in 2016 to 2018. The primary mandate of the Act is to protect the confidentiality, integrity and availability of computer systems, programs and data. Moreover, the Act facilitates the prevention, detection, investigation, prosecution and punishment of cyber-criminal activity.
• In 2019, TESPOK was in the squad that helped formulate the Digital Economy Strategy that was later launched by the former President of Kenya at the Transform Africa in Rwanda. The Strategy serves as a template to help African countries through the smart Africa initiative adapt to the digital economy and in turn discover new economic possibilities created by future industries and markets.
• During the COVID-19 pandemic, in collaboration with the Communications Authority of Kenya (CA), TESPOK arranged for passes for engineers who worked past curfew hours or needed to cross restricted areas. This allowed for the engineers to continue working and meet their customers’ requirements and keep the communication flowing.
• TESPOK is actively involved in coordinating the deployment of ICT infrastructure alongside other important infrastructure such as the roads, pipeline, electricity and railway. This has heavily contributed in reduction of downtime and preventing destruction of ICT infrastructure during the deployment of other critical utilities such as power.

As the country moves into a digital economy realm, the last-mile solution delivery is heavily dependent on strategic partnerships with the county governments. TESPOK, on behalf of the service providers, is fostering these strategic alliances to facilitate access to technology at the grass – root levels, county-by-county.

During her tenure as CEO, Fiona has spearheaded the growth and development of TESPOK into the remarkable organisation it is today. Tejpal Bedi, one of Ms Asonga’s former managers, states the following in his recommendation of Fiona on LinkedIn, “Fiona is a very dynamic CEO. The reason TESPOK has been so successful in its mandate is because of the energy and dedication she has given to this role.

Her work at TESPOK has been excel – lent and commendable. She is easy to work with and very much adored by her peers.” In 2018, Fiona was a consultant for the Collaborative Governance Project by the Internet Society that saw her facilitate training at the US Technical Training Institute, Washington DC.

Ms Asonga also provided consultancy services through Cenerva in 2021, to the Ethiopian Regulatory Authority on internet governance systems and processes. On Nov 27 2022, led by Ms Asonga, TESPOK hosted Kenya’s first Autism Half Marathon. 4% or 1 in every 25 children in Kenya is autistic, and the half marathon, now set to be an annual event, was geared towards creating more awareness and inclusion.

TESPOK management conducted an aggressive fundraising campaign, whose proceeds are expected to be used to support autistic children and adults across Kenya by developing outreach programs in partnership with County Governments and the Ministry of Education.

Fiona Asonga holds a Bachelor of Science (BSc.) degree in International Business Administration (IBA) with a specialisation in Finance from the United States International University-Africa (USIU-A) in Nairobi. She also holds a Master of Business Administration (MBA) degree in Strategic Management and Information Technology Management from the same university.

Ms Asonga has volunteered in various organisations. She currently sits on the Executive Council for the Internet Governance Forum Support Association (IGFSA) from 2022 to 2024. From 2011 to 2018, Fiona volunteered for both the Number Council for the Number Resource Organisation and Address Council for the Address Supporting Organisation of the Internet Corporation for Assigned Names and Numbers (ICANN).

She was also involved in the Advisory Council of the Public Interest Registry between 2014 and 2017. Fiona’s interaction with various governments has afforded her the ability to break down ICT business opportunities that several policies provide within the region. As a Sector Policy Expert and ICT Industry Thought Leader in the national, regional and global space, she sets the pace in offering impactful leadership and transforming the world as we know it with ICT.

#10

Sumayya Hassan

CEO – TAKAFUL INSURANCE OF AFRICA

Sumayya Hassan is the first female CEO of Takaful Insurance of Africa (TIA) having been appointed to office in August 2020. TIA is the first fully fledged Takaful operator in East and Central Africa. In 2021, Ms Hassan led TIA in celebrating its 10-year Anniversary and, in April of 2021, she relocated TIA’s headquarters to a new and strategically placed location, providing a more conducive environment for both staff and customers.

Between 2021 and 2022, Sumayya oversaw an aggressive strategy, brand awareness and marketing campaign which led to a consistent increase in revenue growth of 18% in 2021 and 14% in 2022. This growth has been achieved despite the ongoing challenges of the global pandemic, inflation, geo-politics (the war in Ukraine) and the general elections.

July 2021 saw Ms Hassan commission the TIA Organizational Culture Study that helped identify both positive and negative aspects of the culture as part of the efforts of building a positive high-performance working environment. Sumayya also commissioned a brand audit in August 2022 to understand the level of customer satisfaction and brand engagement.

In November 2022, she led the company management team to successfully complete the prestigious Stanford Business School’s 12-month Seed Transformational Programme, the culmination of which was the development of the TIA Transformational Plan dubbed Takaful 3X. This plan, whose 3 key pillars are talent density, operational excellence and financial efficiency, focuses on innovation and key value chain optimizations, as well as partnerships and collaborations, as drivers of growth and customer excellence. This plan is expected to guide TIA to a period of exponential growth.

One of the distinguishing features of any Takaful Operator is the establishment of a Shari’ah Supervisory Board to ensure Shari’ah compliance. To ensure that TIA has the requisite Shari’ah skills for its next level of growth, Sumayya led the revamping of both the internal Shari’ah department and the Shari’ah Supervisory Council (SSC) with scholars who are renown both locally and globally.

To underscore the calibre of TIA’s SSC, SSC Chairman Dr. Achene Lahsasna recently won a global award for Shari’ah Advisory Leadership. TIA’s foundation lies in compliance with the Shari’ah, whose obligations are weaved into every facet from operations, service and products. Upon realising a gap in the understanding of TIA’s staff members on matters Shari’ah, Ms Hassan commissioned the development of a training programme and required that all members of staff attend the programme, to enable them have a correct understanding of the relevant Shari’ah principles and correctly present the same in their engagements.

To demystify Takaful and increase its public awareness and understanding, Sumayya spearheaded the development of TIA’s Shari’ah Icons. The Icons are graphic representations of what Takaful is, in a simplified man – ner to facilitate understanding of the same. TIA is the founder member of the Takaful Umbrella Fund (TUF), and as part of her obligations under the trust deed, Sumayya nominated competent professionals to the TUF Board of Trustees. TIA nominees included experts in the fields of law, Shari’ah compliance and financial management while ensuring gender balance. With this highly competent, fully operational board, it is expected that the TUF will make even greater strides in the growth and profitability of the fund.

As part of Ms Hassan’s community impact initiatives and inclusivity programmes, aimed at promoting the empowerment and financial independence of vulnerable groups such as persons living with disability, she contracted an organisation for the deaf to provide ancillary services to TIA branches. This enhances employment opportunities for its deaf members. Sumayya also expanded the space for non-graduates to work as Direct Sales Representatives (DSR), therefore supporting the creation of decent work for all.

Being equally passionate about youth empowerment, Ms Hassan has offered internship opportunities and employed many young people. As a matter of fact, TIA’s staff is generally young and vibrant, injecting fresh ideas and energy to ensure that TIA continues to achieve its strategic goals and objectives.

Over the past two years, Sumayya has been invited to attend and speak at several webinars, seminars and education fora including the Africa Business and Ethics Conference (Nairobi), the International Conference on Inclusive Insurance (Jamaica), the Leadership Conference of the Muslim Students’ Association of the University of Nairobi, the Law Society of Kenya’s Advocates Continuing Professional Development (CPD) programme, KAMMP Webinar on Professional Indemnity, African Women Leadership in Islamic Finance (AWLIF) – Takaful Conference in Abidjan, Women CEO Power Talks among others. During this period, TIA has been nominated for and won multiple awards including the Best Shari’ah Compliant Insurer (2021 and 2022).

Ms Hassan has received several local and international awards includ – ing the Top 40 Under 40, Lifetime Achievement, Best CEO in Kenya, Outstanding Women Leadership Awards, 100 Most Influential Kenyan Muslims and 30 Most Inspirational African Muslim Women.

Sumayya is the Patron of the Muslim Deaf Association of Kenya (an organisation that focuses on the empowerment of the deaf and hearing impaired). Additionally, Ms Hassan sits on various boards of listed and private companies as well as the not-for-profit sector including Nation Media Group, Safari Doctors and Islamic Relief Kenya. Under Sumayya’s stewardship, TIA has sponsored many charitable activities including a support programme that donated food, water and animal fodder to pastoralist communities in the Arid and Semi-Arid Lands (ASALs) of northern Kenya during the severe droughts experienced in 2022.

Ms Hassan is an Eisenhower Fellow, an alumnus of University of Nairobi (UoN), Lancaster University, University of Bristol and University of Oxford. She holds a Bachelor of Laws degree, Master of Laws degree and a Diploma in Law. She also holds an Advanced Management Diploma.

Furthermore, Sumayya attended the Stanford University Graduate School of Business where she obtained the prestigious Stanford Seed Transformation Program Certificate. Arts and culture, children, economic empowerment, education and social services are listed among the causes Ms Hassan is passionate about.

#11

Nancy Muhoya

MANAGING PARTNER – ERNST & YOUNG EAST AFRICA

In July 2019, Nancy Muhoya made history as the first woman to be appointed as a cluster leader for Ernst & Young (EY) East Africa. EY provides audit, consulting, tax, business risk, technology and security risk services, and human capital services worldwide. The company, one of the Big Four accounting firms, dates back to the early 20th century.

Ms Muhoya is the Managing Partner of EY East Africa and the Country Managing Partner for EY Kenya. Upon her appointment, Nancy, shy and humble but intellectually inquisitive, asserted that she was appointed not because she is a woman, but because EY has confidence in her emotionally mature leadership and business acumen, very important requirements for such a position.

Prior to this role, Ms Muhoya was the Assurance Leader for EY in East Africa, having strategically risen through the ranks, including as Partner for over 7 years. With a strong track record in providing exceptional client service to EY clients and growing the EY business, Nancy is one of the most respected top executives in the East African business consultancy space Ms Muhoya has climbed up the ladder: from auditor, audit manager, senior audit manager to associate director.

Her skills include new business development, business and social sustainability consulting, executive coaching, business transformation, change management, people development, project management and team leadership. The charming, vibrant and skillful leader’s expertise has positioned her as a strategic resource for investors and businesses looking to break ground on the African continent.

Nancy’s leadership philosophy involves championing for people-centric leadership and instilling the ethos of integrity, enthusiasm and cultural awareness in her day-to-day management approach. Ms Muhoya has a penchant for sharing the limelight with fellow female executives in the sector. This enables her to mentor the next generation of leaders in Africa.

She is extraordinarily passionate about holistic leadership, thereby inspiring young talent and building a better working environment. This passion is demonstrated through various people and culture initiatives aimed at shifting perspectives regarding unconscious bias, gender equality and empowerment through education, both in the workplace and beyond.

Over the years, Ms Muhoya has garnered a number of recognitions and awards. For instance, in 2021 she was among the Top 100 Women CEOs in Africa. Earlier, in 2016, Nancy was shortlisted among the Top 40 Under 40 Women Awards by Business Daily in Kenya. Ms Muhoya is a highly sought-after speaker and thought leader across East Africa, where she intellectually connects with both executives and young professionals on relevant leadership skills and experiences that actively shape the future of work.

Nancy pursued a Bachelor of Commerce (BCom) degree in Accounting before proceeding to obtain a Master of Business Administration (MBA) degree in Strategic Management, both from the University of Nairobi (UoN).

She is a Certified Public Accountant CPA (K), having received her training from the Opus Dei-sponsored Strathmore University in Nairobi, Kenya. Ms Muhoya is a member of the Institute of Certified Public Accountants of Kenya (ICPAK) as well as the Institute of Certified Accountants of Rwanda (ICPAR).

As Country Managing Partner, Ms Muhoya launched the #IamEY movement in EY Kenya. This global campaign targets the celebration of people’s talents and special stories. The objective of #IamEY is to sensitise the world by showcasing people as more than their work, and as individuals with varied interests and passions. The launch of the movement confirms EY as a global organisation that encourages people to bring their uniqueness to work as they build a better working world. An avid reader and appreciator of inspirational words, Nancy draws a lot from one of her favou – rite quotes by Mandy Hale, “Just be yourself. Let people see the real, imperfect, flawed, quirky, weird, beautiful and magical person that you are.”

Another quote she holds dear to her heart is from Leadership First; it states, “Surround yourself with people that push you to be better. Keep away from people who try to belittle you’re a m b i t i o n s especially during these unprecedented times.”

These are teachings that Ms Muhoya lives by. Nancy met her husband whilst she was studying at UoN. She is happily married, blessed with two boys, 16 and 12 years old. Ms Muhoya is grounded in the Catholic Church and attends the Holy Mass every Sunday with her family.

In her leisure time, Nancy shows affection to her family by spending quality time together. She enjoys travelling and self-meditating as part of her spirituality. She is a fitness fanatic and recently picked up early morning aerobics both for fun and as a way of keeping her mental and physical health in-check.

Ms Muhoya savours a good book, so long as it is easy to read. She is currently enjoying The Key Man by Simon Clark and Will Louch. Nancy is considering resuming golfing as her sport of choice.

#12

Dr Macharia Irungu, MBS

 KENYA PIPELINE COMPANY MD/CEO

Kenya Pipeline Company (KPC) has made its mark as one of the most successful state corporations in the country. Formed in 1973, KPC’s core business is transporting and storing refined petroleum products. Its extensive network of close to 1,350 km of pipelines runs from Mombasa through Nairobi to the towns of Nakuru, Eldoret and Kisumu.

It also operates depots in these towns. The scale of KPC’s operations makes it a formidable player in the region’s energy sector. KPC meets petroleum demand not only for Kenya, but also for the neighboring countries of Uganda, Tanzania, Rwanda, Burundi, Democratic Republic of Congo, and South Sudan.

KPC has helped to set the standard on what a successful state corporation should be. In addition to being well run by a competent leadership and management team, KPC consistently delivers a positive financial return to the exchequer. The firm’s Annual Report for 2020 indicates revenue achievement of Sh26 billion and profit before tax of Sh6.1 billion in the year ended June 30th, 2020. The total asset base stood at Sh143 billion in the same period, making KPC one of the most financially successful companies in the region.

KPC remained remarkably resilient through the COVID-19 pandemic under the leadership of Dr. Macharia Irungu, who was appointed Managing Director (MD) in December 2019, a few months before the pandemic hit the country. Until his appointment, Dr. Macharia was the MD of the Gulf Africa Petroleum Corporation, a member of the Total Group.

He also served as a Strategy Director at Total Kenya. The University of Nairobi (UoN) alumni – a Bachelor of Science (BSc) degree in Chemistry, Master of Business Administration (MBA) degree in Management and Doctor of Philosophy (PhD) in Strategic Management – joined KPC at a pivotal time.

Dr Irungu steered the compa – ny through the early days of the COVID-19 pandemic – an extraordinary period that required business decision makers across the board to demonstrate agility, adaptability and resilience. Macharia further ensured that KPC successfully transitioned back to growth when the lockdowns eased and the demand for petroleum products began to soar in 2021. The total import bill of petroleum products rose 66% to Sh 348.3 billion in 2021 from Sh 209.1 billion in 2020, the Economic Survey 2022, published by Kenya National Bureau of Statistics (KNBS) shows.

Dr Irungu has spearheaded new innovations while at the helm of KPC, including launching a state-of-the-art fibre optic cable in April 2022 in a bid to tap into the booming data business and diversify revenue streams. KPC’s new cable serves telecommunications companies and Internet Service Providers (ISPs) and runs side by side with the pipeline, benefiting from existing wayleaves and other cost efficiencies.

This is enabling KPC to build scale across the nation at an incredible pace, while charging competitive rates to increase its market share. Speaking at the launch of the fibre optic cable (FOC), Macharia noted that the national reach of the cable will bring fast and reliable internet to rural economies.

“Just like in the pipeline business where we enable economic growth through fueling the economy, through fibre optics, we are enabling internet connectivity in support of the Government’s agen – da of ‘Internet Mashinani,” he said. He described the cable as an “inevitable gamechanger.”

Access to affordable internet has proven to be revolutionary in many ways. Just as railroads and electricity paved the way for the spread of industrialization in the 19th century, affordable internet has opened markets and new opportunities in unimagined ways. KPC’s fibre cable is therefore supercharging its business and that of its customers.

Customer-centricity remains an important area of focus for KPC under Dr Irungu’s leadership. He attends several marketing events during Customer Service Week, which is observed annually by businesses globally during the month of October.

Macharia has also led the roll out of the transformative SAP-KRA iCMS systems integration in 2021, that enables seamless depot operations in KPC facilities for truck loading. Improving the local oil and gas talent pool is also another key area of focus. KPC runs the competency-based training centre, Morendat Institute of Oil & Gas (MIOG), which has distinguished itself as the premier institute of excellence in oil and gas regionally. MIOG has helped hone the skills of many of the leading oil and gas professionals in East Africa and beyond.

Under Dr Irungu’s leadership, KPC has also upheld its time-honored tradition of actively supporting local communities through its elaborate corporate social investment programs. Macharia was feted at the African Business Leadership Awards 2021, where he was recognized for his inspirational leadership. The scientist-turned-business executive is passionate about business leadership and professional development. He is a member of the American Chamber of Commerce and Industry- Kenya Chapter, Kenya Hospital Association (KHA), British Business Association of Kenya (BBAK), Institute of Directors (IoD) and the Kenya Institute of Management (KIM).

#13

Nganga Njiinu

CEO – TRANSCENTURY PLC GROUP

Nganga Njiinu believes the one way to resolve the infrastructure deficiency challenge in Africa is for local companies to be involved and to approach infrastructure in a holistic manner. Njiinu is passionate about the infrastructure’s development and enhancement story, and has led TransCentury in clarifying its infrastructure focus, understanding the sector and developing strate – gies that are aligned to the enormous opportunities that the value chain presents.

Through this clarity, TransCentury is positioned to own infrastructure assets, build infra – structure, supply products to infra – structure assets, and to manage and maintain these assets. With this strategic approach, TransCentury offers the right solution for each challenge. The firm also allows consumers to find opportunities in every cycle of infrastructure developments.

A good example is when you may not need to build more roads to build capacity, but instead man – age and maintain what you have efficiently. Without embracing the entire value chain, you would have to sit back, as opportunities, such as in construction, dry out, leaving only management or maintenance available. It could also be that the promoter of the asset, say the government, does not have the funds, but an asset like a power plant is needed. In such a case, the investor can opt for putting up a plant and selling power.

Njiinu further states that TransCentury’s focus areas include the historical energy and transport sectors, adding that the investment Group is now looking for opportunities in the water and agricultural sectors, which are currently underserved. Today in Kenya, only 59 percent of the population has access to clean water while only 29 percent has access to basic sanitation. This low penetration presents huge commercial opportunities across the entire water and sanitation value chain.

Heavy investments in mega infrastructure, such as harvesting and supply of water, are directly proportional to increased growth rates, as these investments subsequently feed into the economic and social growth processes. TransCentury is an indigenous investment Group focused on infrastructure. The Group prides itself as one of the pioneer investment companies in the region, taking the challenge of pooling together local capital to grow value while addressing pertinent infrastructural deficiencies in the country and region.

24 years since it was founded, TransCentury has investments across East, Central and Southern Africa. These investments include East African Cables (EAC), a leading manufacturer of electrical cables, Tanelec, a leading manufacturer and distributor of transformers and switchgear based in Arusha, Tanzania and Avery East Africa (AEA) which provides solutions that enhance infrastructure efficiency and sustainability across the region. Regarded as a thought leader in infrastructure capital and development, Njiinu states that development of infrastructure for Energy, Transport, Water and Agriculture ought to be considered a catalyst for economic growth, with a socio-economic rate of return of over 20 per cent, quoting the McKinsey Global Institute.

As an example, sub-Saharan Africa is home to 40 percent of the world’s 783 million people without access to clean water. He adds that infrastructure has a direct impact on economic growth through physical capital accumulation and indirectly through enhancement of productivity and improved social lifestyle.

Since ascending to the Group CEO’s position, Nganga Njiinu has stabilised the Group’s businesses and turned them around following a phase of financial challenges that, in some cases, had threatened the subsidiaries’ abilities to fulfil their order books; challenges that growing businesses often experience. Njiinu has led TransCentury through implementing a vigorous reversion strategy, identifying four key areas of focus: debt reprofiling, delivering robust commercial opportunities, creative fundraising and execution of order book.

This plan has led to the reduction of TransCentury’s debt by US$ 55 million and the restructure of the US$ 52 million debt. What’s more, the Group has undergone an organisational redesign, including strengthening of the corporate governance structures and streamlining the business systems and controls in line with its current strategic direction.

Njiinu has provided clear[1]cut strategic leadership during the firm’s recovery stage. He is passionate about the huge potential that exists across a continent that has been lagging behind when it comes to the development of key infrastructure in electrification, road networks, water, sanitation and hygiene (WASH) and distribution in support of the Agriculture sector, ensuring the actualisation of both food sustainability and food security.

Njiinu holds dear the concept that local private sector investors like TransCentury have an important role to play in plugging Africa’s infrastructure deficiency; especially in a period like the present where official funding sources for such projects are on the decline and/or are charging a premium for borrowing.

TransCentury has specialised in pooling together longer-term funding that is patient enough to see projects come to fruition. Njiinu is passionate about manufacturing, due to the potential it carries in spurring growth and development along the value chain, in addition to aligning with the job creation agenda.

TransCentury has been at the forefront in not only investing in manufacturing plants but scaling up the businesses to the iconic brands that these investments are today. To encourage and promote national labour, TransCentury offers local personnel the opportunity to demonstrate and develop skills in very specialised fields of engineering. This affords TransCentury the ability to evolve with the times and provide locally harnessed solutions.

“We are tapping into the younger generation as we incorporate new age tools like artificial intelligence (AI). Diversity is also a key focus at TransCentury, we believe success of any business requires inclusion,” Njiinu states. On 14 November 2022, Capital Markets Authority (CMA) granted approval to TransCentury to undertake a rights issue to raise Ksh 2.063 billion by issuing and listing 1,876,013,830 new ordinary shares at Ksh 1.10 per share. Each share – holder is issued five new ordinary shares for every one existing share held. The proceeds of the rights issue is expected to be utilised for settling remaining debts and unlocking additional working capital financing for TransCentury and its subsidiaries, and defraying statutory obligations.

Before joining TransCentury, Njiinu was part of Financial Planning and Analysis (FP&A) within the larger Coldwell Banker Residential Brokerage (US). He managed strategic initiatives as well as acquisition evaluation and integration. Njiinu is a motorsport fanatic. He also enjoys farming.

Apart from his avocations, he believes that the current generation needs to leave behind a legacy of creators, teams that will build resilient businesses for posterity. This is exactly what the transformational leader is up to.

#14

Moezz Mir

CEO – SBM BANK KENYA

When Moezz Mir took up the role of CEO of SBM Bank Kenya in October 2018, he signed up not only to lead the transformation and consolidation pro[1]cess of two distressed banks, but also to restore confidence in the banking sector after a period mired with tremendous uncertainty following the collapse of three local lenders. SBM Bank entered the Kenyan market in 2017 after the acquisition of Fidelity Bank. In August 2018, it acquired carved out assets and liabilities of Chase Bank Kenya Limited (then in-receivership).

The narrative in the market has incorrectly positioned SBM Bank as the player that took over “Chase Bank’’ when in fact, the complex nature of the partial acquisition of select assets and liabilities makes for a case study on bank consolidation post statutory management. This was the first of its kind in the Kenyan market and required a turnaround CEO which led to Moezz’s appointment in October 2018.

Mir is a skilled and dynamic banker with a wealth of experience in corporate and investment banking in East Africa. Before joining SBM Bank Kenya, Moezz worked at KCB Bank Group for a period of 11 years, where he served as Director of Corporate Banking at KCB Bank in Kenya from 2016 to 2018. Prior to that, he was Managing Director at KCB Bank in Tanzania from 2011 to 2016.

Moezz is a member of the Governing Council of the Kenya Bankers Association and has also served as a member of the Governing Council of Tanzania Bankers Association. He is an active Member of the Young Presidents’ Organization (YPO). Mir’s educational background aptly prepared him for leadership roles in the financial services sector having studied Economics, Business and Finance as well as several leadership courses from renowned global learning institutions. These opportunities have shaped him into a dynamic thinker, analyst and economist.

Aside from corporate finance, Moezz has a heart for people, women empowerment and conservancy. The first two passion points have been critical in the develop[1]ment of the SBM Bank Kenya story. As a quintessential corporate banker, Mir’s journey started at First American Bank of Kenya (Acquired by Commercial Bank of Africa- currently NCBA Bank Group) and various other local banks where he honed his relationship management skills and networks in the corporate banking space. Moezz has had several successes in his tenure.

For instance, he spearheaded the reengineering of the business model by establishing industry-specific sectors and product houses to increase share of wallet, product penetration and risk management. He has led several Greenfield projects such as the first sales and lease-based transaction in the country.

As MD of KCB Bank Tanzania, Moezz drove the bank’s turn-around strategy, enabling the achievement of a sustainable profitability position from a history of loss making. He successfully pioneered the establishment of Islamic Banking in Tanzania, the first Sharia Compliant offering in the Country.

Mir’s successes as a turnaround leader aligned with the ambitions of SBM, as the Group entered into the Kenyan market. The Group was looking for a Kenyan leader who would be able to transform the bank after the acquisitions moreover to boost confidence in its customers, many of whom were starting a new relationship with a foreign bank franchised out of Mauritius.

In Moezz’s first year as CEO, SBM Bank carried out customer engagements with the existing clientele to provide confidence in the financial services market by honouring its obligation to pay related moratorium deposits on time. This was a first in the market in terms of consolidation.

SBM Bank retained employees from the previous banks and launched its own culture-change program, establishing the SBM Way. These two milestones were important to Mir as they demonstrated the integral part of any business: its people (employees) and its customers, without which there is no brand.

In 2019 and 2020, the bank paid out the first and second tranches of moratorium deposits to customers affected by the Chase Bank Kenya receivership, signaling the beginning of the recovery process for clients who had been denied access to their funds since 2016. SBM Bank paid the last tranche of the moratorium obligation in 2021 whilst retaining the majority of the customers, signalling their confidence in the bank. Completion of this landmark is a significant point in Moezz’s leadership journey, as he was able to intersect the past of his customers’ journey with the new promise of their partnership with SBM Bank.

Mir is very passionate about women-empowerment. No won – der, SBM Bank has entrenched its brand as a catalyst for empowering women. Through the SBM Women Market Program, the bank has been deliberate in providing linkages that seek to educate, empower and protect women through advisory services, investment, insurance and wealth management. This is out of the bank’s appreciation of the huge catalytic effect the economic success of women has on society, and the unique environmental factors that impede the progress and success of women-led businesses.

With the help of capacity-building initiatives that have been recognized with numerous accolades to support its positioning, SBM Bank has solidified its reputation as a catalyst for the emancipation of women. In 2019, SBM Bank Kenya signed the Women Empowerment Principles (WEPS), a global set of standards established by the UN Global Compact and UN Women, that provide businesses with guidance on how to promote gender equality and women’s empowerment in the workplace, marketplace and community.

Moezz spearheads the bank’s ESG agenda on three pillars which aim to support sustainable business, create a responsible organisation and enhance inclusive communities. In January 2022, SBM Bank Kenya announced a KES 1.6 billion (USD 15 million) mid-term financing facility to a renewable energy sector company to support finance and access to affordable solar home systems for over 470,000 Kenyans.

In October 2022, the bank sealed a risk-sharing agreement with the African Guarantee Fund (AGF) amounting to USD 10 million to increase its financing of Micro, Small and Medium-sized Enterprises (MSMEs) and offer sustainable financing to businesses that focus on circular economy and women-led enterprises to access credit on favourable terms, mitigating the challenges they experience in scaling up their businesses and increasing their contribution to wealth creation and job opportunities.

Within his tenure, SBM Bank Kenya has been feted with numerous accolades. The most notable awards received include:

• Best Bank in Women Banking Kenya 2019, 2020, 2021 and 2022 by Word Economic Magazine;
• Citibank 2020 and 2021 Performance Excellence Award, awarded by Citi Treasury and Trade Solutions;
• Best Gender Equality Index in Diversity and Inclusion Kenya 2022;
• 2nd Position as Best in Promoting Gender Inclusivity at the Sustainable Finance Initiative (SFI) Catalyst Awards;
• Team Spirit Award at the annual Interbank Games hosted by the Central Bank of Kenya.

Moezz dedicates his time to mentoring young leaders and giving back to the community through various personal initiatives such as coaching. As a father of young children, he is passionate about leaving a legacy and spends time nurturing them. Mir hopes to have a more indelible impact on conservation efforts in the coming years as it is important for leaders to take care of the planet as we move towards a net-zero future.

Aside from his work, Moezz is a collector of antiques, art and timepieces. This indicates his deep respect for time and the preservation of the past. When asked about this hobby, he closes with a famous quote from a Rolex advert, “It doesn’t just tell time, it tells history.”

#15

Ashish Malhotra

MD – AIRTEL KENYA

On the 4th of July 2022, Ashish Malhotra was appointed Managing Director (MD) of Airtel Kenya, a subsidiary of Airtel Africa, to head the telco’s next phase of growth. He took over from Prasanta Das Sarma, who previously held the position from January 2017, and was instrumental in leading Airtel Kenya to become the fastest growing telecom company in Kenya, growing sub – scriber base from 5 million to 16 million.

Ashish brings a wealth of experience of over 21 years in the Telecommunications sector. A leading provider of telecommunications and mobile money services, Airtel offers an integrated suite of telecommunications solutions to its subscribers, including mobile voice and data services as well as mobile money services both nationally and internationally. The Group aims to continue providing a simple and intuitive customer experience through streamlined customer journeys.

From a humble beginning, Malhotra strode through his education journey, capping it off with a Master of Business Administration (MBA) degree from Symbiosis Institute of Management Studies (SIMS) in India. Ashish then joined an Indian telecommunications company as a management trainee.

His career started in the Trade and Marketing department. Airtel is not entirely new to Ashish, due to the fact that he worked with the company in India for three years before switching to another organisation. He was later head-hunted by Airtel Africa, taking up the position of Marketing Director.

Malhotra rose through the ranks to become Airtel Africa’s Head of Marketing, overseeing 14 African countries that the telco operates in. In this role, Ashish improved the retention of new acquisitions by over 5 percent and grew subscriber net additions by an average 35 percent. With the telecommunications industry constantly evolving through the years, Malhotra asserts that he has been on a learning expedition.

When he first came into the industry, the most prominent products were voice and short message service (SMS). With the improved affordability of telecommunications devices and network operators investing in data networks, his story has been one of re-establishment as consumer patterns change.

Ashish describes the telecommunications industry as the backbone of society, a necessity, so to speak. His passion for the business has led him to ensuring that Airtel Kenya offers the most affordable services in the country, reiterating that having a phone and making calls is now a basic need in any civilisation.

Malhotra receives a lot of fulfilment from connecting people, impacting their lives and giving them the opportunity to access the world. However, he acknowledges that as with any business, challenges arise, and he manoeuvres through them with the understanding that that is a part of life.

Ashish’s management philosophy is anchored on working in teams and being a team player.

“I am the kind of person who always compliments my team members, analyses what they are missing and looks at what I can add to make them better,” he states. Aside from his demanding work schedule, Malhotra fancies playing golf during the weekends. Additionally, he plays guitar once in a while and enjoys listening to music. His taste in music is not hinged on any genre; rather, he listens to music depending on his mood. However, his love for African music is everything.

Family is a significant cornerstone of Ashish’s life. As has become routine, his Sundays are reserved for ‘Baba’s Day Out’, where Malhotra spends his day with his sons, watching a movie and having fun, granting him a proper recharge to his week. The management pillars that hold Malhotra’s profession together are assuming a positive and never give up attitude, self-drive and taking up advice received from others.

He never shies away from experimenting and will dig deep and spend as much time as possible to develop solutions to problems. Ashish’s vision for Airtel Kenya is to spearhead the brand’s growth trajectory in Kenya as it turns its fortunes towards profitability.

#16

Caroline Mukiira

CEO – INTERNATIONAL BUSINESS MACHINES CORPORATION

Caroline Mukiira relocated from New York to Nairobi in 2014, having been headhunted to join IBM to take up the position as Head of Financial Services for IBM East Africa, a role that cut across eight countries. She held this position for two years before being promoted as Head of IBM East Africa Global Business Services. This is the consulting division of IBM, that provides both strategy and technology implementation services across the board.

In this role, Ms Mukiira was in charge of the day-to-day operations, strategy execution and overall profit and loss of IBM’s consulting practice in the region. Caroline’s client experience focused on disruptive technologies: Mobile, Cloud, Artificial Intelligence (AI), BlockChain, Cognitive, Automation, Analytics and Internet of Things (IoT). 2019 witnessed Ms Mukiira appoint – ed to lead the IBM TradeLens Blockchain business for the Middle East and Africa, this time overseeing 70 countries.

The responsibilities included working with government authorities and enterprises to digitise trade across the region. TradeLens is a digital platform that facilitates the smooth movement of goods across borders, enabling more efficient global trade.

The platform empowers importers, exporters, clearing and forwarding agents, government authorities and all the stakeholders across the trade value chain. This ensures secure exchange of trade data on a real time basis, providing businesses and authorities visibility on the status and movement of containers.

In July 2020, Caroline was appointed the first-ever female General Manager and Technology Leader for IBM in East Africa, a role that is equated to CEO. In this space, she is responsible for sales, marketing, services and glob – al delivery operations. Ms Mukiira also works with the public sector, private sector and non-profit organisations to transform corporations into cognitive enterprises (CE).

Caroline is passionate about transforming the world through technology. She believes that in this new era of Cloud, Quantum Computing, Data, and AI, nearly every enterprise is, or is in the process of becoming a technology company. In her role at IBM, she is excited to help organisations harness technology to re-invent, develop new business models and digitally transform their operations to achieve growth.

Ms Mukiira began her career in the 90s during the Internet Boom when she joined NairobiNet Online at the age of 18. At NairobiNet, she was responsible for large corporate accounts selling internet connectivity, email accounts and web hosting services.

After a two-year stint at NairobiNet Online, she migrated to the United States to pursue a Computer Science degree at Bowling Green State University in Ohio. In 2001, as the only black female in a cohort of 25 computer science students, Caroline gradu – ated with a Bachelor’s degree in Computer Science.

Upon attaining this qualification, she joined Progressive Insurance, a company that prides itself as a technology firm that sells insurance. Ms Mukiira spent seven years gaining experience across several roles, including software development, IT architecture and program management.

At Progressive Insurance, she was instrumental in shaping the implementation of several ground-breaking products, among them being the design and deployment of Snapshot. This allowed customers to pay premiums based on mileage covered, instead of just traditional fixed cost factors.

Caroline moved on in 2008 to pursue a two-year Master’s program in Management and Economics at the prestigious Columbia University in New York City. A top post graduate student, she was headhunted to join Accenture LLP upon graduating. Accenture LLP is one of the world’s largest management consulting firms. At Accenture, based out of both Manhattan in New York City and Munich in Germany,

Ms Mukiira provided advisory services and led large scale transformational programs for Fortune 500 companies within the financial services industry across North America and Europe. In 2013, Caroline was appointed Global Head of Operations and Strategy for Accenture’s Insurance Vertical and was instrumental in shaping the firm’s five-year strategy to become a 2.5 Billion (USD) Industry. Ms Caroline is a member of the Forbes Technology Council.

She is an alumnus of the renowned Kenya High School in Nairobi. She also pursued a part-time Diploma in Management of Information Systems (MIS) at the then Kenya School of Professional Studies (KSPS).

A devout Christian, Caroline is deliberately conscious of God’s hand in her career success. She also attributes the space she finds herself in to the support of her family, mentors and friends.

Globally exposed, technically savvy and gracefully elegant, Ms Mukiira has been recognized among the Top 25 Women in Digital, Top 30 Women in Technology and Top 25 Most Powerful Women in C-suite Impacting Business 2021.

Between her busy working schedule, Caroline enjoys travelling, horse-riding, cooking and spending quality time with her son.

#17

George Mbugua

CEO – DAVIS & SHIRTLIFF GROUP

George Mbugua was appointed Group CEO of Davis & Shirtliff in May 2022, taking over from David Gatende who had served the company for 36 years. Mbugua was promoted from his previous long-standing term as Finance Director, and given the very organised and healthy culture prevailing at the company, the transition from one CEO to the other proved smooth and seamless.

Not something to be taken for granted. The change of guard at Davis & Shirtliff came as the firm is redefining its distribution strategy to capture the larger sub-Saharan African market. The company is playing an even bigger role in helping the continent address perennial water and energy challenges, aligned with the relevant UN Sustainable Development Goals (SDGs).

Just as Davis & Shirtliff supports such sustainability in the sectors where it operates, its own sustainability is always front and centre in how it operates. Its statement of “Purpose before Profit” is lived fully, as while improving the lives of people around Africa, it does so in a way that generates ongoing profitable growth for the company.

Upon his appointment as Group CEO, George remarked, “I feel honoured by the opportunity to contribute towards further building this world-class organisation that addresses critical needs of Africa’s people.’’

Founded 76 years ago in Westlands, Nairobi, Davis & Shirtliff is the leading supplier of water and energy-related equipment in the Eastern African region, with a footprint in 12 countries. Davis & Shirtliff is particularly focused on increasing its presence and impact in the green solar energy business, where it is already a market leader. The firm’s operations include supply of equipment and solutions for surface and borehole water pumping, water treatment, swimming pools, solar power and heating, irrigation, as well as industrial chemicals and building management systems. Davis & Shirtliff distributes numerous water and energy products under its own brand, Dayliff, in addition to stocking other international brands of equipment.

With George as the Group CEO, working under Chairman Alec Davis, Davis & Shirtliff is very active in Corporate Social Responsibility (CSR). One such example is the donation and installation of a Dayliff 5.5 kilowatts pumping system which produces over 40,000 litres of clean water daily for Kyatune Special School in Kitui County.

The school had previously been relying on a communal dam for their drinking water. The installation, which was completed in August 2022, not only provides clean potable water for the community, but fed by 36 solar panels of 275 watts, it runs at zero cost to the beneficiaries. This makes it sustainable, as it fulfils its purpose of improving people’s lives by providing water and energy.

Mbugua boasts over 30 years of experience in the accounting profession, having worked in external audit, internal audit and over 25 years as Chief Finance Officer (CFO) at Davis & Shirtliff, where his responsibilities also covered the ICT function.

Under his leadership as CFO, a world class finance and information management system was developed, contributing significantly to the organisation’s growth into a decentralised operation spread over the Eastern Africa region and beyond. In the same position of CFO, he oversaw the activities of the Board’s Audit, Risk and Compliance committee. The increasing array of activities involved in audit, risk and compliance have become more and more central to the wellbeing of any organisation, Davis & Shirtliff included.

George’s experience in leadership and project management, mainly in the Finance and ICT areas, coupled with his outstanding communication and people skills, as well as a commercial aptitude and a decent sense of curiosity and humility, is instrumental as Davis & Shirtliff navigates its ongoing digital transformation and regional spread.

Previous to joining Davis & Shirtliff, George was Internal Auditor for the Lonrho Africa Group. In this position, he was in charge of the develop – ment, review and improvement of Business Risk Management practices for Lonrho’s subsidiaries in the Eastern Africa Region.

Mbugua launched his career as External Auditor with Deloitte East Africa, where he was exposed to diverse businesses and systems, laying an excellent foundation for his accountancy career. George holds a Master of Business Administration (MBA) degree in Marketing from the University of Leicester in the UK.

He is a Certified Public Accountant Kenya (CPA-K), a qualification he obtained from Strathmore University’s School of Accountancy. He is a proud alumnus of the Njiiri Boys High School located in Murang’a County, and of Nyeri High School. Mbugua is a long-serving Rotarian, a role that has enabled him to spearhead the design, fundraising and implementation of major projects impacting lives throughout East Africa.

He has served as President of his Industrial Area Rotary Club and since then, has served in various positions in the Rotary District (that includes Ethiopia, Djibouti and South Sudan) for instance, as District Project Stewardship Officer. George has been instrumental in forging a partnership between Rotary Clubs and Davis & Shirtliff, for joint community projects.

His exposure within Rotary greatly accelerated the development of his leadership, project management and communications skills. A proud father of four daughters, Mbugua is a fitness fanatic, and it is not unusual to find him indulging in Zumba and aerobics. He enjoys winding down through meditation and various spa therapies. George loves to listen to different genres of music and watches adventure documentaries and football.

He also enjoys travelling and appreciating wildlife. For his person – al development and improvement, Mbugua listens to audiobooks, his main interests being philosophy and psychology. George draws spiritual guidance from his devout Catholic practice, which enables him to pursue his triangle of purpose: life–here and hereafter, excellence and charity.

Being a second born in a family of ten, six boys and four girls, he feels that living with his large family was like being in a school of management and leadership, providing him the opportunity to acquire these skills from a very young age. Mbugua is now embarked on the next stage of his life, as he becomes yet more familiar with the company’s products and stake – holders. But that’s George, always expecting to expand his comfort zone.

#18

Wanja Kaaria

WORLD FOOD PROGRAM COUNTRY DIRECTOR – CAMEROON/SAO TOME & PRINCIPE

Wanja Kaaria, currently the Country Director of the World Food Program (WFP) for Cameroon/Sao Tome & Principe, is a compassionate leader with exceptional skills in managing teams to help achieve their highest level of success.

According to her colleagues in the United Nations (UN), Ms Kaaria possesses super and diverse abilities that enable her to have an upper hand in executing major responsibilities beyond international frontiers. Wanja’s 25-year journey with the UN-WFP started as a volunteer in the then war-torn South Sudan, at the peak of the war with its northern rivals, now Sudan.

Ms Kaaria remembers it as having been a mission so dangerous, impossible to explain the details as they seemed unreal. The WFP staff remained committed to reaching vulnerable populations trapped with no food between enemy lines. She goes on to add, “What drives all of us is the singularity of purpose.

Service to those most in need.” Due to her tenacity, competence, commitment and versatility, Ms Kaaria found herself entrusted to her current position by the UN in 2020. In this role, Wanja is keyed into the vision of service to humanity despite both operational and personal odds. Having been a volunteer herself, Ms Kaaria is extremely passionate about the role volunteers play in achieving UN-WFP’s Sustainable Development Goal Number 2 (SDG #2) of “Zero Hunger”.

In a recent interview in February 2022, Wanja had this to say, “Volunteers, what you do makes a difference everyday in the lives of millions. UN Volunteers have been very key in improving food security in Cameroon as a means of achieving WFP’s Zero Hunger Goal. They have also supported operations in the field, ensuring that our refugees and other beneficiaries receive the right quantity and quality of food to meet their daily nutrition needs.”

Wanja’s position as Country Director is also at the intersection between Cameroon and the glob – al community in her humanitarian service. One of her recent highlights was accompanying Princess Sarah Zeid of Jordan to meet with the Cameroonian first lady, HE Chantal Biya, as they discussed means to further gender equality, scale-up school feeding programs, child health and nutrition.

Prior to Ms Kaaria’s current appointment, she served as Representative & Country Director in The Gambia (2018 – 2020). She was Deputy Director of WFP – Africa Office to the African Union (AU) and UNECA in Addis Ababa, Ethiopia (2014-2018). Wanja also served WFP in a range of various capacities since joining the organisation in 1997; as Deputy Country Director of WFP, Senegal (2011-2014); Global Lead for Food Security Monitoring Analysis based in Rome, Italy (2008-2011) and Regional Monitoring and Evaluation (M&E) Advisor, south – ern Africa based in Johannesburg, South Africa (2002-2008).

From her incredible achievements, Wanja is both an inspiration to the female gender and the epitome of the full package. In recognition of her exemplary service, Ms Kaaria has been featured as Personality Of The Week on the Guardian Post (Cameroon) for her immense contribution to humanitarian works, scoring her as an exact image of a selfless personality with a character of excellence and compassion.

Wanja holds a Master of Science (MSc) degree in Development Planning and Management from the University of Dortmund, Germany and Kwame Nkrumah University of Science and Technology Kumasi, Ghana. She holds a Diploma in Regional Planning and Management also from the University of Dortmund. Ms Kaaria graduated, with hon – ours, from her undergraduate studies with a Bachelor of Science (BSc) degree in Land Economics from the University of Nairobi (UoN).

In recognition of her long-standing service to the UN-WFP, Ms Kaaria received the Gold Pin Award from the Executive Director, David Beasley, a very deserving accolade positioning her as a warrior fighting both to save and change lives of those farthest away, in hard to reach locations.

Wanja is proficient in four languages: English, French, Kiswahili, Italian and Kimeru. She is a professional golfer and enjoys both travelling and indulging in a good book. “It is all about commitment to the people we serve.” Ms Kaaria concludes.

#19

Paul Muigai

CEO – EAST AFRICAN CABLES

If you want to grasp Paul Muigai’s full attention, engage him in a discussion on efficient manufacturing, an area he is passionate about and has honed skills in. Paul is the CEO of East African Cables, a leading cable manufacturer with a footprint ingrained across Eastern, Central and Southern Africa.

For over 25 years, Paul has worked in manufacturing. He began at Unilever as a management trainee, steadily moving up the ladder to become Supply Chain Director. Muigai then had the opportunity to run different aspects of the supply chain in various regional blocks both locally and globally. Then, he was based in Singapore, Dubai and Nairobi.

In 2016, Paul was head-hunted by East African Cables to be Chief Operating Officer (COO) and later promoted to his current position as CEO. Muigai took up the reins of East African Cables at a time when the business hit a bump after experiencing constrained access to working capital, hampering production and subsequently business performance.

With Paul at the helm, the company has been able to navigate a successful turnaround, including ingenious funding methods. The progress made is evident by the growing revenues, increased efficiencies in internal processes, safety record improvement and a highly driven workforce.

Among Paul’s favourite tools of maximising productivity is ‘total performance management’ (TPM). A Japanese concept, TPM recognizes that every worker brings much more to work than just their hands and feet. The tool gives the worker a good plat[1]form to exercise their full potential in crafting solutions to deliver continuous loss elimination and efficiency improvements.

TPM is a wide topic and is best tackled in pillars, with each divided into a series of steps. Firstly, workers are grouped into natural working teams with shared visions, goals and targets. The resulting team dynamics, involvement, intellectual challenge, skill development and ownership of the process results in increased self-esteem and a will to make things better.

“Consistently applied, this process always works and delivers beyond expected results. It is my go-to tool when faced with a situation. I have never known it to fail,” Muigai says. In terms of corporate social responsibility (CSR), Paul is cur[1]rently focusing on the efficient utilization of all available resources, as well as sustainable business practices.

For instance, he introduced a tree seedling project, run by the staff, to support the ecosystem of the packaging material used by East African Cables. In addition, the wooden packaging used is recycled.

“With the seedling initiative and other projects around waste management and the efficient use of water and electricity, East African Cables is surely playing its leadership role in the protection of our environment for a sustainable world,” Paul remarks.

Muigai is big on people. He states, “We cannot achieve much without our key resource–People.” To demonstrate this, Paul has instituted staff coaching, from the shop floor to senior management level, ensuring all personnel bring to the table their best self.

In addition, East African Cables has been working closely with ‘young stars’ in schools, donating seedlings and encouraging each one of them to nurture and grow a tree within their respective learning institutions.

From an economic point of view, East African Cables remains unmatched in terms of high quality, fully complying with the standards laid out by the regulators including the Kenya Bureau of Standards (KEBS).

Interestingly, East African Cables has played a key role in providing guidelines on cable manufacture in the country, something that Paul is extremely proud of. Muigai recognizes that all businesses face challenges at one point or another in their cycle and East African Cables is no exception.

According to him, the key to navigating tough times is identifying the challenges, laying out a clear strategy and staying focused on the cause whilst ensuring the team is aligned.

Paul is content with the progress the firm has made despite external and internal pressures. Modern technology and innovation, another key focus area for East African Cables, has been adopted over time to include innovative machines for increased efficiency. As a result, new products like aerial bundled cables for power distribution, submersible cables for boreholes, crosslinked polyethylene (XLPE), insulated cables and welding cables have been introduced into the market.

Under Muigai’s stewardship, the company has been in partnership with engineers, project managers and contractors to ensure the right products get to the consumers. In terms of diversity and inclusion, Paul and his team are putting in a concerted effort to ensure that the female management workforce goes up to 45 percent by the close of East African Cables’ strategic period. Currently, the female management workforce stands at 35 percent.

Muigai has concrete plans in place to ensure that East African Cables firmly anchors on a trajectory of growth sustainably and profitably. No business is an island; hence the firm is expected to continue to build on partnerships with key stakeholders such as KEBS, Kenya Association of Manufacturers (KAM), Kenya Private Sector Alliance (KEPSA), anti-counterfeit and illicit trade bodies to ensure growth for the iconic business in the manufacturing industry.

In Paul’s opinion, the manufacturing industry ought to seek to be more efficient, but also requires increased policy support from the government, for example, to fight illicit trade, dumping. Furthermore, a conducive business environment means supportive in-process costs which remain relatively high compared to peer countries, including power costs, taxation, licences and foreign market restrictions.

Kenya’s manufacturing industry’s contribution to gross domestic product (GDP) has stagnated over the years, yet it offers some of the best bets in job creation for millions of youth, as well as serving as a source of revenue for the government. Muigai is hopeful that the increased government engagement with players in the manufacturing industry will bear fruit and see the growth of this key sector.

Paul remains confident about the future, as he steers the company in its expansion to Mozambique, Democratic Republic of Congo (DRC) and South Sudan. East African Cables recently unveiled a refreshed 5-year strategy plan which will guide the company towards this vision.

Muigai graduated from the University of Nairobi (UoN) with a 1st Class Honours degree in Mechanical Engineering. Paul is happily married and a father, another feather in his cap that he is truly proud of.

#20

Dr Wilfred Marube

CEO – KENYA EXPORT PROMOTION AND BRANDING AGENCY

Leading expert in nation branding, communication, marketing and exports, Dr Wilfred Marube is the CEO of Kenya Export Promotion and Branding Agency (KEPROBA). He was appointed in May 2020. He is a board member of International Trade Centre (ITC) Advisory Board for Institutions and Ecosystems.

Wilfred was responsible in coordinating Kenya’s participation in Expo 2020 Dubai, which ran from October 2021 to March 2022, as the Commissioner General- Kenya Section. Dr Marube, among other Public Relations Society of Kenya members, was recently recognised as a PRSK@50 Warrior due to his out – standing achievements within the PR industry. KEPROBA is a state corporation established under the State Corporations Act Cap 446 through Legal Notice No.110 of August 9 2019 after the merger of the Export Promotion Council (EPC) and Brand Kenya Board (BKB). KEPROBA’s primary objective is to implement export promotion and country branding initiatives and policies to promote Kenya’s export of goods and services.

The Kenya Export Promotion and Branding Agency is optimistic that once the currents export strategy is effectively implemented and funded, the country’s exports will grow from 738 billion shillings to 2.3 trillion shillings by 2023. The Agency also spearheaded the country’s participation in the 6-months Expo 2020 Dubai which ran from 1st October 2021 to 31st March 2022.

Here, different business leads were cracked by businesses that showcased in Dubai. As a result, Kenya has opened more market links to UAE as well as the entire Gulf Cooperation Council. As KEPROBA developed its 2022 strategic plan, a lack of information and skills development among entrepreneurs was identified as one of the hindrances to export growth. The effect of limited access to timely, relevant and accurate information on trade and branding to export development is both significant and detrimental.

Little is known about the products’ supplies and capabilities. The Agency is currently implementing identified interventions to resolve the encumbrances to Kenya’s export trade dubbed, ‘Pain Areas’. The Pain Areas have been identified by exporters in various fields including horticulture, manufacturing, handicrafts, tea, fisheries, services, coffee, chemicals, livestock and fibres.

One of the interventions include establishing an ‘Exporters Academy’ to equip SMEs with requisite information, skills and opportunities to effectively participate in export trade. This will ultimately contribute to the government’s agenda of job creation for the Kenyan youth. KEPROBA also launched an Exporters Portal this year that will enable buyers and sellers transact online. This is part of the Agency’s strategy to leverage on technology and enhance market access for exporters, especially the Small and Medium Enterprises who have challenges in physically accessing the export markets.

Dr. Marube is a focused and highly motivated practitioner and researcher in the field of communications management with a passion for leadership; and has specialized in driving the export agenda for the realization of a self-sustaining economy.

He has served in various capacities to advance excellence in Public Relations and is the immediate past President of the Public Relations Society of Kenya (PRSK). He is also a former board member of the Global Alliance for Public Relations and Communication Management Board and as the Delegate-at-Large for Africa. He has also served the Republic of Kenya’s Commissioner General during the 37th world exposition dubbed Expo 2020 Dubai.

He is an avid believer that accurate, timely and reliable trade information provision is key in empowering the local Mwananchi out of poverty through actively participating in various value chains in the export ecosystem.

Dr. Marube has led his team in the formulation and development of product-specific export strategies and programmes that seek to encourage local production and attract demand for Kenya’s export products and services region[1]ally and internationally. He has qualifications in public relations, marketing, leadership and communication. The KEPROBA CEO is also trained on negotiations and conflict management from the Harvard Law School. He earned his PhD from Moi University in 2014. An earnest and highly skilled thought leader, Wilfred was in the team that developed the draft Institute of Public Relations and Communication Management (IPRAC) Bill in 2019, which, once passed into law, is expected to regulate the public relations and communication management practice in Kenya.

A Novice golf player who started playing golf in late 2021, is handicap 31.7 and quips that instead of his handicap dropping as the convention, it has gone up from an original handicap25. He has a passion for indoor and outdoor working out, including hiking. Dr Marube is an avid reader of autobiographies and self-motivational books.

His current reads include “My Vision challenges in the Race for Excellence” by Mohammed bin Rashid Al Maktoum, and “Extreme Ownership, How U.S Navy seals lead and win “by Jocko Willink and Leif Babin, Rhumba, country music, benga, ohangla and jazz are the tunes that soothe his soul. Dr Marube is an optimist who sees the positive in every worse situation. He focuses on the positive aspects of life, on what one has control over. This he picked from reading and practising the principles in Stephen Covey’s book of the “7 Habits of Highly Effective People”.

On this he says “I focus on things I am able to influence and let be what is beyond my control.” Wilfred believes in hard work, commitment and humility in the execution of his duty. He confesses to partnering a team of old boys and girls setting up a scholarship scheme for Kisii Primary, where we are targeting to set an endowment fund of two million shillings in two years’ time. His current focus in on leadership in driving export growth, particularly on empowering the youth, women and other vulnerable groups participate in export value chains and access international markets.

#21

Ezra Chiloba

DIRECTOR GENERAL – COMMUNICATIONS AUTHORITY OF KENYA

Ezra Chiloba serves as Director General of the Communications Authority of Kenya (CA), a position he assumed in October 2021. CA was established in 1999 by the Kenya Information and Communications Act 1998, as the regulator responsible for development of the information, technology and communication (ICT) sector in Kenya including broadcasting, telecommunications, multimedia, cybersecurity, electronic commerce, postal and courier services, among others.

Chiloba is no doubt a public sector leader that is well known across Kenya and the region following his high profile stint as the Chief Executive Officer (CEO) of the Independent Electoral and Boundaries Commission (IEBC) from 2015 to 2018. Joining IEBC at the age of 37 made him the youngest CEO ever appointed in such a position.

He went on to oversee the August 2017 general elections, touted as one of the most complex and controversial elections in the history of Kenya. Although Ezra appreciates the fact that working hard is a driver to career success, he believes that luck plays an important role too. The Oxford graduate describes his journey as one of aiming for the best despite one’s circumstances, overcoming the fear of failure and loss, and being present where and when it matters most.

At the moment, Chiloba leads CA, and by extension, Kenya’s agenda of digital transformation. His experience and skills in corporate governance, project management, stakeholder management and strategic leadership are expected to contribute to the realisation of this vision.

Ezra says that he finds his knowledge, experience and skills come to life when dealing with big ideas, complex issues and high impact agendas in the public policy sphere. This explains why he is seen as a disruptive leader who abhors the conventional.

Chiloba nonetheless is cautious to point out that his pursuit of better does not mean a perfect world. To him, as it is for most successful leaders, a perfect world does not exist. Everything is grey. And everything grey can only be made better. Prior to joining CA, Ezra was a public policy Consultant and Principal Partner at Chil and Kemp Strategies, a strategy management firm.

He was responsible for business development spanning policy and regulatory analysis, strategy and risk management, and leadership and management effectiveness. Between 2013 and 2015, Chiloba served as Deputy Team Leader of the Drivers of Accountability Programme (DAP). DAP, a UKAID Programme managed by DAI Europe, was established in 2010 following the post-election violence of 2007/2008 in Kenya as a contribution towards improving government accountability to its citizens.

Ezra states that DAP gave him leadership insights on the value of organisational culture, teamwork and staff competence in organisational performance. Chiloba’s journey to the IEBC could not have been possible were it not for the time he spent at the United Nations Development Program (UNDP).

For a period of five years starting in 2009, Ezra held the positions of Programme Analyst and Project Manager for UNDP’s Electoral Reforms and Agenda Four Reforms programmes. This is where he was inducted into the election management business. During his tenure at UNDP, Chiloba mobilised and managed projects worth US $40 million in support of the course of change in Kenya. As the UN’s focal point on election management, he positioned UNDP as a trusted partner for both the government and the donor community. It was because of his success at UNDP that he was invited by DAI Europe to support the DAP programme before IEBC came calling.

Other organisations Ezra worked for include the Kenya National Commission on Human Rights (KNCHR), the Centre for Minority Rights and Development (CEMIRIDE) and South Consulting. On why he dropped out of his PhD program, Chiloba confidently states that there is no greater PhD than the learnings he gained as CEO of IEBC – and the farm! That said, Ezra holds two master’s degrees.

He graduated with distinction with a Master of Science (MSc) degree in Major Programme Management from the University of Oxford. So far, he is the only Kenyan to hold the prestigious degree. He also graduated with distinction with a Master of Arts (MA) degree in Public Policy from the Central European University (CEU).

He obtained his Bachelor’s degree in Law (LL.B) from the University of Nairobi (UoN) in 2003. Some of Ezra Chiloba’s publi – cations include book chapters titled: Access to Information in Kenya – The Law and Practice in the Last Two Decades; Citizen Participation through New Technological Platforms – The Promotion of Accountability in Kenya’s Election Process; and Comparing the Scope of Rights and Freedom of the Draft Bill of Rights and Kenya’s Bill of Rights.

While at CA Chiloba leads the Corporate Social Responsibility (CSR) Programme, at a personal level he is at the forefront of charity. He has undertaken initiatives ranging from organising book donation campaigns, legal aid toward land titling, tree planting, to enabling less privileged children access education. He believes that everyone deserves a fair chance in life!

#22

Njeri Jomo

JUBILEE HEALTH INSURANCE CEO

Njeri Jomo was appointed Chief Executive Officer (CEO) and Principal Officer of Jubilee Health Insurance in November 2022. Ms Jomo is an experienced and multi – faceted executive leader who is committed to deliver bottom line growth and profitability, organisational transformation and strategic evolution with a career spanning over 20 years in the financial services. Prior to her current role, Njeri was the General Manager (GM) for retail business development at Britam.

In this position, she was responsible for driving the company’s business for the retail product portfolio, as well as managing the growth of two key distribution channels. This included supporting a network of 2,700 agents across 30 branches.

At Britam, Ms Jomo was instrumental in driving customer acquisition and revenue growth, including individual life assurance products, pre and post retirement pension products, investment and wealth management solutions, health/medical insurance products and general insurance products (motor and non-motor).

Before joining Britam, Njeri served as a Financial Advisor with UAP Insurance, where she mainly prospected high-net worth individuals for the provision of investment services and products.

Ms Jomo is recognized as a leader who fosters a customer-focused environment, delivering products and services that exceed customers’ expectations. She is adept at overseeing company operations to ensure efficiency, quality service and cost-effective management of resources.

Njeri is a thought leader in the insurance industry and a member of the Individual Life Technical Committee of the Association of Kenya Insurers (AKI). She is one of the most sought after keynote speakers at insurance conferences.

For instance, in 2022, she delivered a keynote speech at the 4th annual Care Managers Summit that was attended by delegates from all over the country, at the invitation of Care Managers Association of Kenya (CMAKE).

According to Saurabh Sharma, Director of Emerging Consumers at Britam, as posted on LinkedIn, “Njeri is a very professional colleague and an inspiring leader to her team. She always keeps her team’s morale up and develops new ways to achieve performance targets.

Her specialities are leadership and partnership management. I am delighted to work and learn from professionals like her,” he recommends. In addition to her broad professional experience, Ms Jomo holds a Global Executive Master of Business Administration (GeMBA) from USIU Africa (USIU-A) and Frankfurt School of Finance and Management.

She also holds a Bachelor of Business Administration (BBA) degree in Marketing from Kenya Methodist University (KeMU), is an Associate, Life Management Institute (ALMI) from LL Global USA, a Diploma in Insurance and an Award in Bancassurance from the Chartered Insurance Institute (CII) in London, UK. Furthermore, Njeri holds a Certificate of Proficiency (COP) in Life and General Insurance from the College of Insurance of Kenya.

Awards and recognitions under her belt include: Life Insurance Company of the Year 2019, 2020 and 2021 for Britam Group. Top 10 Women in Banking & Finance Africa 2022. (Angaza Awards). People’s Choice Awards winner 2022. (Angaza Awards).

Top 50 Women in Insurance Africa 2022 Award (PILA Nigeria and AIO). Ms Jomo is a mentor for the Presidential Digitalent Program, an internship program that develops the ICT talent pool in Kenya. She is an advocate for youth financial literacy. For instance, in 2019, Njeri ran a program that focused on financial literacy, talent monetization and career readiness. The program reached more than 30,000 university students. Ms Jomo sits as Vice President and Founder member of Kenya Women in Insurance Association.

She is a member of the Women on Boards Network Kenya and The Boardroom Africa. Additionally, Njeri is a member of the Chartered Insurance Institute (CII) of London and Insurance Institute of Kenya (IIK). Ms Jomo has been a panellist at the African Women in FinTech & Payments (AWFP) and the Digital Insurance Forum representing economic empowerment in both instances. Outside of Njeri’s demanding work schedule, she enjoys journal – ing, listening to music and spending quality time with her family. She also loves reading, her current favourite book is Beyond Entrepreneurship (B.E) 2.0 by Jim Collins.

Ms Jomo is happily married and a loving mother of three children. She is a Christian and serves in the worship and services ministry at Nairobi Chapel on Ngong Road. Her life values are integrity, passion and authenticity. Njeri’s mantra in life is borrowed from the late Maya Angelou, “My mission in life is not to survive; but to thrive and to do so with passion, some compassion, some humour and some style.”

#23

Rose Muturi

CEO – BRANCH MICROFINANCE BANK

Rose Muturi sits as CEO of Kenya’s first digital bank, Branch Microfinance Bank. She also serves the bank’s larger East Africa business (Branch International) as Managing Director. Ms Muturi prides herself as a visionary, leading a team of young, agile and brilliant minds working together to provide world class financial services to the mobile generation.

“I really love and enjoy my job,” Rose states, owing her gratitude to the cultivated work culture, speed of project execution, job autonomy and the pulse kept on customers through consistent user research. Rose launched her career at Standard Chartered Bank (SCB), as Business Analyst for Shared Distribution.

She notes that she responded to an advertisement in the newspaper despite negative energy from her peers. “I believe that when you ask, you have a 50 percent chance of a yes, when you don’t, it’s a 100 percent chance of a no,” she opines, reiterating the mantra that the world belongs to the askers, a lesson she picked up from a dear friend.

From clerical work, Ms Muturi worked her way up, becoming a Priority Banking Service Relationship Manager, her role being data analysis and product development. “To date, I thoroughly enjoy product innovation and development, witnessing how an idea eventually morphs into a tool or service that is used by customers and impacts lives,” Ms Muturi says.

Rose regards her biggest career gamble as moving from banking to the credit bureau space. She mentions that she is grateful to her husband who egged her on to take the leap into unfamiliar territory, as the shift proved to be a great decision.

Ms Muturi was appointed Regional Manager for East Africa, responsible for strategy and product development for 4 markets across Africa. In this position, Rose interacted with individuals she only read about in newspapers, including bank CEOs, Central Bank senior management, members of international organisations such as International Finance Corporation (IFC), WorldBank and Financial Sector Deepening (FSD). She gained insight and a clear perspective on how data unintentionally locked out millions from accessing credit.

Ms Muturi notes that this is where her journey on financial inclusion really began. Rose and her team unravelled a painpoint: no one visits a credit bureau with a smile on their face. Ms Muturi and her team went on to create the first ever consumer product that enabled Kenyans to access their bureau data via a short message service (SMS) platform to understand what information was affecting their loan applications.

The product, Nipashe, has since been integrated into mobile banking platforms as a service. After the success of Nipashe, Rose moved to FinTech. In 2019, Ms Muturi founded the Digital Lenders Association of Kenya (DLAK). This was to lock out rogue lenders with predatory practices.

The Association was created to unite the voices of like-minded institutions and grant the ability to address certain concerns with the relevant bodies. Rose remarks that she is very happy to see how DLAK has grown, now a recognized organisation in the financial services industry and serving as a benchmark for other countries. “It’s awesome,” she says.

The innovative, problem-solving and futuristic leader has a number of professional recognitions including:

• Choiseul 100 Africa 2016 – 2021: Economic Leaders for Tomorrow – Issued by Institut Choiseul -September 2016
• Most Influential Young Kenyan Woman for 2018- Issued by Avancemedia.org
• Top 40 Under 40 women in Kenya 2015- Issued by Business Daily Africa – October 2015

Rose holds a Bachelor of Science (BSc) degree in Statistics and Computer Science from Jomo Kenyatta University of Agriculture and Technology (JKUAT) in Juja. She has an Executive Master of Business Administration (EMBA) degree in General Management and a Diploma in Information Technology (IT) both from Strathmore University in Nairobi. Ms Muturi is an active participant in the alumni network of her former high school, Pangani Girls.

From giving career talks to holding fund raising projects for needy students, Rose is grateful to the alumni leadership for keeping her involved and updated on the progress of all initiatives. In her spare time, Ms Muturi enjoys reading using either her Kindle or Audible for audiobooks. She loves traveling, especially with her husband, noting that it helps them break down a lot of stereotypes.

“The more you travel, the more you learn that you owe absolutely no one any fluency in any language,” Rose says with a chuckle. Rose concludes that networking is extremely important in career growth. She says, “As human beings, we have conscious and subconscious biases. Therefore, being top-of-mind depends on the ease of recall bias. The more you network, the more you remain top-of-mind and can learn quite a lot from peers, seniors and juniors in the industry. Plus, your name will be mentioned where you haven’t even been yet.”

#24

Beatrice Nyamari

MANAGING DIRECTOR – SMART CODES

Appointed as Managing Director (MD) of Smart Codes in May 2022, Beatrice Nyamari currently leads and nurtures a team of talented and creative minds who understand digital disruption and provide solutions that create unique consumer experiences for her clients and partners. Situated in Dar Es Salaam, Tanzania, Smart Codes is a digital transformation platform with the intention to make a difference in the community by working with its clients and other like-minded organisations; to deliver on community initiatives for sustainable development, shared value creation, industry training and innovation centres.

The company employs advertising, social media, websites and ground-breaking mobile apps to fulfil this goal. With Ms Nyamari as MD, Smart Codes collaborates with clients to be disruptive on both existing and jointly created platforms. The company’s objective is to expand further into Africa and produce results through transparent performance dashboards that boost return on investment (ROI).

Some of the brands that Smart Codes works with include, Heineken, Tecno Mobile, Vodacom, Precision Air and Red Gold.

“My desire to study and remain ahead of the game led me to a career in marketing and advertising. My first exposure to this environment was as an Account Executive for a marketing firm. In a full-service agency, I was given the opportunity to learn agency management and marketing. In that setting, I honed my skills as a media practitioner. The curious bug persisted, and as I worked with clients and agency partners, I learned about diverse industries and platforms. I eventually headed a media agency, which led to my next position, looking after media and digital marketing for a telecommunications company. I then moved, in the same capacity, to a global beverage company as an integrated marketing communications lead. As a result, I have more than 15 years of experience in B2C and B2B marketing, strategic marketing and customer experience in a variety of markets. I’ve led teams throughout Africa, the Middle East, Europe and India for multinational corporations such as Coca-Cola (2015- 2019), WPP as Regional Director (2013- 2015) and Airtel Africa as Group Media Manager (2011-2013). I’ve had the opportunity to collaborate with a variety of local and worldwide organisations, which has exposed my thinking and approach from a global viewpoint. This means that I take international aspects and incorporate them into a local perspective to pro – vide local solutions. In a nutshell, I have become a versatile corporate leader.”

Understanding marketing is one thing, but being an entrepreneur and expanding and scaling businesses is a huge passion of Beatrice’s, whether from an agency, client or personal standpoint. As a leader, she recognizes the importance of digital transformation for a business by implementing disruptive solutions and giving consumers unique and memorable experiences.

According to Ms Nyamari, it is about how you make customers feel and meet their needs. Smart Codes provides her with the opportunity to expand into Africa. She learns, takes risks, fails fast and repurposes those lessons and knowledge into improvements as necessary.

Beatrice’s career highlights include, but are not limited to:

• Kenya Ministry of Education commendation in 2018 for her exemplary performance of duty during the 1st Copa Coca-Cola Under 16 Tournament, Kenya’s first-ever Africa Championships.
• Marketing Mentor for 13 Start-Ups in the Vodacom Tanzania Accelerator program.
• Audience measurement industry upgrades with day-after recall data for select African markets.
• Created a number of TV international assets such as the Airtel Rising Stars TV show across 17 countries.

Ms Nyamari holds a Bachelor of Education (BEd) (Arts) Honours degree in Economics and Business Management from Kenyatta University (KU), Integrated Marketing and Communication (IMC) Training by the Association of Media and Advertising in South Africa and Strategic Leadership Training from Coca-Cola University and Harvard Business School. She is a member of the Public Relations Society of Kenya (PRSK).

Beatrice’s hobbies include travelling, listening to music, watching movies and reading, both paperback and online books. Her last travel destination was Namibia where she enjoyed the white sandy beaches.

Ms Nyamari’s favourite song is Le Pire by GIMS. Depending on her work schedule, Beatrice is both an early bird and a night owl. Her day starts with a Spanish omelette with either a glass of juice or a fruit. Ms Nyamari will happily leave work only when a client’s problem has been resolved. As far as her mantras are concerned, she believes in choosing happiness daily and following her instincts.

#25

Dr Naike Moshi

COUNTRY DIRECTOR – VPEOPLE TANZANIA

Dr Naike Moshi is a strategic, innovative leader with a proven track record of building and creating successful busi – ness products and services. With a strong academic background, creative problem solving skills and an innovative mind, Naike has been instrumental in establishing an impact within her area of expertise.

Dr Moshi has more than 13 years’ experience in the area of business management and human resources. Her core skills and competencies include building businesses from the ground up, women and youth empowerment, coming up with innovative ideas, executive search, gender diversity, capacity building, thought leadership, to mention a few. Naike gained extensive experience working as a management consultant in the United States (US) for 7 years.

She has also been posted in prestigious companies like CareMark, Roni Deutch Tax Center and United Nations Education Scientific and Cultural Organisation (UNESCO) for more than 5 years. Dr Moshi holds a PhD in Business Administration and Entrepreneurship from the TIUA School of Business in Atlanta, Georgia (US).

She holds a Master of Business Administration (MBA) degree from the Eastern and Southern African Management Institute (ESAMI). Naike also holds a Bachelor of Science (BSc) Cum Laude in Business Administration and Human Resource Management from Tennessee Wesleyan University in Knoxville, Tennessee (US). She has certifications in Board Directorship (Institute of Directors Tanzania); Board Readiness Training by Acorim, South Africa and Mission Impact: Metaverse, Web 3.

Dr Moshi started her professional career in a US Tax Consulting firm and has enjoyed challenging and diverse assignments in the management consultancy area. Naike currently serves as Country Director of CVPeople Tanzania, a firm that provides talent and recruitment services in the areas of executive search and employer branding with an emphasis on diversity and female leadership.

In her capacity as Country Director, Dr Moshi consults for organisations to help them build female leadership talent pipelines and runs leadership programs for their female executives. She also works directly with women to sup – port them in building their leadership identity and raising their visibility and representation in today’s competitive business landscape.

Naike has been an instrumental leader in the community by developing long-lasting relationships with numerous organisations (both for-profit and not-for-profit) through memberships, affiliations and mentorships. Dr Moshi is also the Founder and CEO of Women in Management Africa (WIMA).

The association is aimed at improving gender balance and diversity on boards and in leadership roles in line with the international benchmarks for sustainable business practices and the United Nations’ Sustainable Development Goals (SDGs) 2030 SDG #5 and SDG #10.

Naike’s vision for WIMA is to become a thriving network, supporting fellow women on their board leadership journey and celebrating their successes across Africa. She is a gender, diversity and inclusion practitioner who works with corporate organisations and senior leadership to forge more gender-balanced and inclusive workplaces covering governance, leadership, culture, policies, practices and supply chains.

Dr Moshi’s entrepreneurial spirit has enabled her to gain notable success as a mentor, where she has coached and guided entrepreneurs for the Young African Leaders Initiative (YALI) Regional Leadership, Unreasonable East Africa and African E n t r e p r e n e u r s h i p Awards.

Naike has received awards for both her personal and profession – al contributions. In 2021 and 2022 respectively, she won the award for the Most Visionary Female CEO at the Merit Awards held in Nigeria. She was also nominated for the award of Most Preferred Female CEO in Tanzania.

In 2022, Dr Moshi was featured as one of the Top 100 Women CEOs in Africa by Avance Media in Ghana. In the same year, she won the Global Impact Award, held in South Africa, thanks to WIMA’s activities. She also featured in Leading Ladies Africa under Top 50 Corporate Women in Africa and won the African Entrepreneurship Award as Business Mentor.

CVPeople Tanzania has on its own received three awards, including Africa Employer Brands Awards, Global HR Excellence Awards and First Runner Up in East Africa Business Excellence Awards in the Service Sector. The company was also selected as one of the Top 100 Women Led Businesses in East Africa by Invest2Impact Africa. Dr Moshi is an independent Board Director at Optima Corporate Advisory and Digital Opportunity Trust, Tanzania.