Founded in 1961 as an Advanced-level Sixth Form College, Strathmore embraced diversity and pioneered professional training partnerships with industry leaders like Shell East Africa and British American Tobacco (BAT) East Africa.
A socially embedded African university in the service of society, Nelson Mandela University offers diverse life-changing educational experiences, impactful research and innovation, and transformative engagement.
Comprising Jubilee Health Insurance, Jubilee Life Insurance, and Jubilee Asset Management, Jubilee exemplifies an unwavering commitment to prioritising customers in every interaction, product development, and review.
At the core of Britam’s customer service journey is its leadership, which prioritises a customer-centric mindset within the organisation.
Built on strong foundations, the Bank partners to transform banking and the economy, and help solve problems for its clients and communities. Clients are Standard Chartered’s business.
Originating in Kenya, M-PESA has transcended its local origins to emerge as a global financial powerhouse, reshaping financial behaviours across countries such as Kenya, Tanzania, South Africa, Afghanistan, Lesotho, the Democratic Republic of Congo (DRC), Ghana, Mozambique, Egypt, Ethiopia, and beyond.
NCBA’s unwavering commitment to customer-centricity, innovation, and strategic growth positions it as a market leader
In every journey, whether in ascent or descent, KQ embodies the essence of aviation, where the passenger is not merely a traveller, but an esteemed participant in an extraordinary voyage and experience.
Customer centricity is a dynamic philosophy that requires continuous adaptation and refinement in response to changing market dynamics and customer preferences.
Despite the challenges posed by the onset of the Covid-19 pandemic during her tenure, KASNEB, under her chairmanship, has achieved commendable milestones.
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