Category: Corporate Governance

The Top 20 C-Suite Leaders Shaping the Future of Business in 2027

“Working for UBA has expanded the way I see both Africa and the role of communications,” Catherine says. “You quickly realise that there is no single African audience. Every market has its own nuances, but there are also powerful aspirations that connect us. The discipline is in protecting what the brand stands for while finding the cultural and commercial relevance that makes it meaningful in each market.”

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The Top 20 C-Suite Leaders Shaping the Future of Business in 2027

“Working for UBA has expanded the way I see both Africa and the role of communications,” Catherine says. “You quickly realise that there is no single African audience. Every market has its own nuances, but there are also powerful aspirations that connect us. The discipline is in protecting what the brand stands for while finding the cultural and commercial relevance that makes it meaningful in each market.”

Continue Reading »

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Top 20 Brands Redefining Customer Experience in Kenya 2025

Tetra Pak’s excellence lies in the details – thoughtful material choices, ergonomic packaging designs, and a seamless blend of form and function. Every solution reflects a deep understanding of consumer behaviour and operational needs, while leading from the front in defining industry standards.

Top 20 Brands Redefining Customer Experience in Kenya 2025

To ensure the continued obsession with customer centricity, both for the consumers and the other stakeholders, Safaricom PLC is also shifting from a linear model of production and consumption to a circular economy approach, prioritising reduction, preservation, and regeneration, according to a statement released by Chairman Adil Khawaja, during the launch of the 2024 Sustainable Business Report.

Top 20 Brands Redefining Customer Experience in Kenya 2025

When M-PESA first launched, who could have predicted that it would become a cornerstone of Kenya’s economy, moving nearly 59 percent of the country’s GDP? That’s over 20 billion transactions processed in 2023 alone, a mind-boggling number that dwarfs even international giants like PayPal.