Category: Business

Top 20 Most Impactful Corporate Foundations Transforming Lives 2026

August 30, 2026

If there is one programme that captures its purpose, it is Inuka. The name means “rise up,” and for hundreds of young Kenyans living with disabilities, that is exactly what the scholarship has made possible.
Every year since 2016, the Foundation has sponsored one girl and one boy with disabilities from each of Kenya’s 47 counties. The scholarship recognises a reality that often receives too little attention.

Continue Reading »

Top 20 Most Impactful Corporate Foundations Transforming Lives 2026

August 30, 2026

If there is one programme that captures its purpose, it is Inuka. The name means “rise up,” and for hundreds of young Kenyans living with disabilities, that is exactly what the scholarship has made possible.
Every year since 2016, the Foundation has sponsored one girl and one boy with disabilities from each of Kenya’s 47 counties. The scholarship recognises a reality that often receives too little attention.

Continue Reading »

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Top 20 Brands Redefining Customer Experience in Kenya 2025

NCBA-IG’s rebranding emphasises a more deliberate customer-oriented service approach, with the company placing a significant focus on understanding client needs, preferences, and pain points: the actual experience when consuming the insurance cover purchased.

July 5, 2025

Top 20 Brands Redefining Customer Experience in Kenya 2025

One of the core principles Heineken has embedded into its Kenyan operations is the customer-first approach. From the outset, the focus has been on ensuring that Heineken products resonate with Kenyan consumers while maintaining the global standards of quality and innovation that the brand is famous for.

July 4, 2025

Top 20 Brands Redefining Customer Experience in Kenya 2025

Tetra Pak’s excellence lies in the details – thoughtful material choices, ergonomic packaging designs, and a seamless blend of form and function. Every solution reflects a deep understanding of consumer behaviour and operational needs, while leading from the front in defining industry standards.

July 4, 2025

Top 20 Brands Redefining Customer Experience in Kenya 2025

To ensure the continued obsession with customer centricity, both for the consumers and the other stakeholders, Safaricom PLC is also shifting from a linear model of production and consumption to a circular economy approach, prioritising reduction, preservation, and regeneration, according to a statement released by Chairman Adil Khawaja, during the launch of the 2024 Sustainable Business Report.

July 4, 2025