Top 25 Most Impactful Women in Corporate Communications

Serving as Director of Customer Experience, Brand and Marketing at Britam, a Nairobi Securities Exchange (NSE)-listed financial services firm with a footprint in seven African countries, Diane is not just about creating generic communication—she is a customer experience whisperer crafting brand narratives that resonate across diverse markets.

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Top 25 Most Impactful Women in Corporate Communications

A significant milestone in her career was her dedicated service to the public during the height of the Covid-19 pandemic. In recognition of her exceptional contributions, she was honoured with the Order of the Grand Warrior (OGW) by the President of Kenya, marking her as one of the youngest recipients to ever receive this prestigious recognition.

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Top 25 Most Impactful Women in Corporate Communications

At Minet, she spearheads initiatives that drive business demand and enhance customer retention. Leveraging her extensive background, Carolyne drives innovation, boosts customer engagement, and solidifies the company’s market position.

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Top 25 Most Impactful Women in Corporate Communications

"In my current role at P&L Consulting, I am privileged every day to play a role in leading the firm into its next chapter. In 2023 (our 10th year) we made our first new market expansion - into Tanzania - and I am beyond excited to have contributed to this."

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Top 25 Most Impactful Women in Corporate Communications

To Catherine, PR embodies the delicate art of shaping narratives, moulding perceptions, and fostering brand growth. She revels in the opportunity to don her thinking cap, meticulously crafting strategies to bring her visions to fruition.

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