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NJERI JOMO – CEO JUBILEE HEALTH
Across East Africa’s insurance landscape, there are leaders whose influence is felt not through volume, but through clarity, steadiness, and a consistent presence in the rooms where the sector’s most important decisions are shaped. Njeri Jomo is one of those leaders. Her rise reflects a quiet, deliberate leadership style built on competence, regional awareness, and a deep belief in the purpose of insurance as a stabilising force for families and economies.
Njeri’s two-decade career has moved through nearly every corner of the insurance and financial services ecosystem: life, health, general insurance, distribution, digital platforms, and investment products. Over time, this breadth has given her a panoramic understanding of how insurance anchors households, supports businesses, and strengthens national systems. It is the foundation that now grounds her leadership as CEO and Principal Officer of Jubilee Health Insurance Kenya.
Within Jubilee Health, this foundation has translated into tangible transformation. Under her leadership, the organisation has strengthened governance structures, sharpened strategic discipline, deepened customer-centric innovation, and expanded digital accessibility. Her tenure has seen the launch of practical, high-impact solutions, from instalment-based health financing to customer-first care models, all designed to expand access, simplify healthcare navigation, and build trust in insurance as a dependable partner.
Her work naturally extends across borders. Njeri serves on the boards of Jubilee Health Insurance Uganda and Jubilee Health Insurance Tanzania, contributing to governance and strategic oversight in markets shaped by different regulatory environments and customer needs. Through these roles, she has developed a regional vantage point on health financing and institutional resilience across East Africa.
In Kenya, she serves on the board of the Association of Kenya Insurers (AKI), the umbrella body representing all insurance companies operating in the country. Through AKI, she contributes to discussions on customer protection, digital transformation, market conduct, and industry coordination among insurers. Her input reflects both operational experience and a clear understanding of how insurers must evolve to meet the needs of an increasingly sophisticated customer base.
Her governance footprint extends beyond formal corporate appointments. She is a member of The Boardroom Africa, a pan African initiative strengthening corporate governance by increasing the representation and preparedness of women on boards across the continent. She is also part of the Women on Boards Network, a regional platform focused on ethical leadership, board effectiveness, and equipping women for high level oversight responsibilities. These affiliations reflect her commitment to strong governance structures and the continued professionalisation of board leadership in Africa.
This belief in robust leadership pipelines is woven through her work in the wider insurance community. As Country Director for the Africa Insurance Women Association (AIWA), she supports a continent-wide effort to strengthen women’s technical competence and leadership visibility. AIWA’s platforms, from its pan African conference in Lagos to its professional development initiatives, help prepare women for meaningful influence within the sector.
She is also the Co Founder and Vice President of Kenya Women in Insurance (KWIIN), a dynamic community of women across the insurance value chain: CEOs, actuaries, underwriters, doctors, auditors, bancassurers, claims specialists, data scientists, and product innovators. KWIIN’s ethos, Inspire. Mentor. Grow., aligns with her leadership philosophy: the conviction that strong institutions are built by strong people, and that mentorship and capability building are essential to the sector’s future.
Those who work closely with her often describe her leadership in simple terms: intentional, calm, deeply prepared. She is known for asking precise questions, prioritising clarity, and empowering teams by removing ambiguity. Her philosophy is straightforward — “strengthen people, strengthen systems, and results will follow.” It is a principle that quietly runs beneath her work across the region.
In the recent past, her thought leadership has been visible across several regional platforms. She contributed to the Namibia Women in Finance and Insurance Summit, engaging on women’s economic participation and expanding access to financial services. Around the same period, she joined senior executives in Kampala at the Women in Banking and Finance Conference, reflecting on leadership depth and preparing teams for higher responsibility in regulated sectors.
Most recently, she participated in the Pan African Re and Insurance Journalism Awards pre launch webinar, themed Telling Africa’s Risk Story, where she discussed how digital storytelling and authentic communication can strengthen the public’s understanding of risk.
Collectively, these engagements highlight her influence in regional dialogues on the future of insurance and the strengthening of governance across African markets.
Within Jubilee Health Kenya, Njeri is known for a leadership style that is calm, intentional, and anchored in execution discipline. She focuses on strengthening governance, clarifying direction, building capability, and ensuring teams have the clarity and confidence to deliver. Her approach reflects a deep belief in the power of systems and the value of well-prepared people.
Her work has been recognised across the region. She has been named CEO of the Year at both the COYA Awards and the East Africa Women of Excellence Awards, and listed among the Top 10 Women in Finance and Banking Africa and the Top 25 CEOs Impacting Business in Africa. These recognitions underscore the regard for her leadership, her depth, and her contribution to the sector’s growth and professional maturity.
East Africa’s insurance sector is undergoing transition, shaped by regulatory shifts, changing customer expectations, economic complexity, and the accelerating influence of technology. Njeri’s journey reflects a leadership style well suited to this moment: thoughtful, grounded, and attentive to both institutional strength and human development.
Her story continues to unfold, defined by a regional lens, a steady hand, and a leadership philosophy built on clarity, preparedness, and quiet influence. In a sector where noise often overshadows substance, her contribution stands out for its discipline, depth, and the belief that strong institutions are built one decision – and one prepared leader – at a time.
