When M-PESA first launched, who could have predicted that it would become a cornerstone of Kenya’s economy, moving nearly 59 percent of the country’s GDP? That’s over 20 billion transactions processed in 2023 alone, a mind-boggling number that dwarfs even international giants like PayPal.
For over 125 years, KCB has stood with Kenya. Through colonial times, independence, economic booms and busts, elections, pandemics; the bank has remained steady, reliable, human.
At the heart of Britam’s service offerings lies a suite of protection plans designed to safeguard individuals, families, and businesses from unforeseen risks.
2024 saw the Jubilee brand make significant strides towards achieving its strategic objectives. The Jubilee brand market share grew from 8.5% to 9.7 %, moving the Group from 3rd to 2nd place in industry rankings, according to recent data from insurance regulatory bodies across the region.
As the first bank to offer numerous groundbreaking services, it has solidified its reputation not just as a leader in the financial sector but as an institution that truly understands its customers.
At the heart of NCBA Bank’s strategy is a seamless, ‘phygital’ experience - a blend of physical and digital touchpoints that gives customers options, accessibility, and autonomy.
This special issue also celebrates the brands that have highlighted trust, connection and the human side of business, by being media-centric, especially for specialized magazines that hardly attract the usual big budgets, yet the only media that is really tangible and providing the longest shelf life and a captive audience.
Beth has been instrumental in SBM Bank’s digital transformation agenda, working alongside Gartner Consulting to redefine the future of banking through innovative technology. Her leadership has driven 2.5 times growth in the bank’s consumer business over four years, turning 75 percent of branches profitable and steering SBM toward customer-centric, technology-driven solutions.
#24 CAROLINE SIMBA CHIEF ENTERPRISE BUSINESS OFFICER - JAMII TELECOMMUNICATIONS Caroline Simba’s life and career have been a remarkable testament to resilience, determination, and an unwavering commitment to excellence. At…
With over 20 years of leadership experience, Evelyne has established herself as a driving force in executive leadership, organisational transformation, and people development, earning a reputation as one of Kenya’s most influential female C-suite executives.
© 2025 All rights reserved, The Knowledge Warehouse Limited
Terms & Conditions Apply
