Top 25 Most Customer-Centric Brands Impacting Lives in 2024
At the core of Britam’s customer service journey is its leadership, which prioritises a customer-centric mindset within the organisation.
Top 25 Most Customer-Centric Brands Impacting Lives in 2024
Built on strong foundations, the Bank partners to transform banking and the economy, and help solve problems for its clients and communities. Clients are Standard Chartered’s business.
Top 25 Most Customer-Centric Brands Impacting Lives in 2024
Originating in Kenya, M-PESA has transcended its local origins to emerge as a global financial powerhouse, reshaping financial behaviours across countries such as Kenya, Tanzania, South Africa, Afghanistan, Lesotho, the Democratic Republic of Congo (DRC), Ghana, Mozambique, Egypt, Ethiopia, and beyond.
Top 25 Most Customer-Centric Brands Impacting Lives in 2024
NCBA’s unwavering commitment to customer-centricity, innovation, and strategic growth positions it as a market leader
Top 25 Most Customer-Centric Brands Impacting Lives in 2024
In every journey, whether in ascent or descent, KQ embodies the essence of aviation, where the passenger is not merely a traveller, but an esteemed participant in an extraordinary voyage and experience.
Top 25 Most Impactful Chairs of Boards 2024
Despite the challenges posed by the onset of the Covid-19 pandemic during her tenure, KASNEB, under her chairmanship, has achieved commendable milestones.
Top 25 Most Impactful Chairs of Boards 2024
Simultaneously, as Chair and Director of I&M Capital, a fund manager regulated by the Capital Markets Authority (CMA), Daniel oversees the implementation of various wealth management and advisory services (WMAS). This subsidiary, like I&M Bank, is under the umbrella of I&M Group PLC.
Top 25 Most Impactful Chairs of Boards 2024
In 2021, Dr. Mwangi took on the leadership position as Chair of The Kenya Association of Pharmaceutical Industry (KAPI), following a decade of dedicated service in various capacities, including Board Member, Honorary Treasurer, and Executive Secretary.
Top 25 Most Impactful Chairs of Boards 2024
In 2023, Airtel, under Louis’ leadership, marked substantial progress, increasing its market share from 27.2 percent to 28.2 percent, resulting in a customer surge to 18,932,398.
Top 25 Most Impactful Chairs of Boards 2024
Francis’s commitment to environmental stewardship serves as a cornerstone in his role as Chair of Serena Hotels, where he ensures strict adherence to matters of Environment, Social, and Governance (ESG) practices.
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