NCBA continues to emphasize on financial inclusion, serving over 60 million customers across Kenya, Uganda, Tanzania, and Rwanda, with Ksh 502 billion in customer deposits. The bank declared a final dividend of Ksh 3.25 per share, bringing the total dividend for Financial Year (FY) 2024 to Ksh 5.50 per share.
NCBA-IG’s rebranding emphasises a more deliberate customer-oriented service approach, with the company placing a significant focus on understanding client needs, preferences, and pain points: the actual experience when consuming the insurance cover purchased.
Under Stella’s direction, in close collaboration with the NCBA Group team, the transition has been seamless, laying a strong foundation for future growth.
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